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Computer Crashes / Freezes - NVLDDMKM.sys

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  • Computers
  • Games
  • Error Message
  • Graphics
Last response: in Graphics & Displays
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October 16, 2014 12:14:59 PM

Hello, hope someone can help me with this one. Basically I have been getting a lot crashing while playing computer games, these is so far only proven on steam games.

Originally I was getting the NVLDDMKM error message with a blue screen, I followed the known fix to replace the file in the Nvidea folder but the only thing that sorted was stopped the blue screens, instead of the blue screen I now have one of 3 different issues,
1. either the game window will go black,
2. the whole PC will completely freeze and I cannot do anything - No keyboard or mouse commands will work,
3. The game freezes and i get the error message saying my graphics card has stopped responding and windows has recovered the problem - game either continues eventually or completely crashes out.

I have tried a number of suggested fixes, I have a feeling its all to do with the "NVLDDMKM" error am getting but I am unsure if it is possibly another issue because i have swapped my graphics card with one of my friends - although my friend might have had issues with this card before.

PC Specs

OS: Windows 7
Processor: AMD Phenom(TM) II X4 965 Processor 3.40GHz
Ram: 8 GB
Motherboard: Gigabyte GA 890GPA UD3H
Current Graphics card: Nvidia GeForce GTS 250
Old Graphics card (Downgraded to see if it made a difference): GeForce GTX 285 Black Edition
SSD As boot Drive
HDD for holding Games (2 HDD's in total)
Case: Antec Nine Hundred
PSU: Corsair 650W
Disk Trays 3 (1 Blue ray, 2 DVD RW)

This issue mainly started happening after I upgraded my computer to an SSD, I clean installed windows 7 and all my drivers onto the SSD and games onto SSD i then started having issues, so I wiped my SSD again, reinstalled all my drivers, and installed my computer games on a different HDD to see if that will make any difference which it did not.

I was originally using my GeForce GTX 285 when I started getting these issues, it was happening fairly frequently, I then borrowed my friends Graphics Card which is a Nvidia GeForce GTS 250, the issues still happen but not as much, (I will be swapping the cards back soon to see if it happens more or less again soon) I am fairly sure my friend occasionally got the "Graphics card not responding and windows has recovered from this issue" error message

I had a thought it might be my power usage which using a website estimated my max usage to be around 550w which put me off that idea, although I could be wrong or put something in incorrectly.

Any advice will be greatly appreciated.

Thanks in advance.

More about : computer crashes freezes nvlddmkm sys

Best solution

October 17, 2014 12:18:46 AM

completely remove your current driver with a utility like DDU, or use a system restore to an earlier point to ensure no traces of the current driver are left. Then do a clean install of the newest driver 344.16 (if thats the one your using, then downgrade to the driver before 344.11 - since .11 and .16 use the same base files you will have the same issue with both).

This is a common problem with the latest revision of drivers for some reason. With some ppl, like me, the last batch of drivers (the 340.76 or whatever) was the culprit, and i had to wait for 344.16. But with other ppl, 344.11 and .16 are the issue and they had to rollback to 340.76 or eariler - try 340.53 if this sounds like you.
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October 17, 2014 12:21:36 AM

just keep rolling back drivers till you get one that works, but remember to COMPLETELY remove the current driver, dont just do a windows control panel uninstall. Its def a driver issue, not hardware so dont worry. THis a known issue that I and many, many others have faced. Its all over the forums from here to steams game forums and nvidia is well aware.
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October 17, 2014 1:51:26 PM

Thanks Sam80jr
Have tried this and so far so good will keep fingers crossed on this.
If that is the issue am gonna be annoyed tbh.... something I shoulda tried.....
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