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Blue Screen Of Death

Tags:
  • Blue Screen
  • Windows 7
  • Power
  • Computers
Last response: in Windows 7
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October 16, 2014 2:33:09 PM

I get the BSOD when I try to shut my computer down from the start button, and it just powers back on, not shutting down. I have to turn it off from the power button. Any suggestions. Henry Cee

More about : blue screen death

October 17, 2014 9:37:37 AM

Can you upload the dump files for analysis.

Go to

  1. C:\Windows\minidump


Upload all those files by copying (Make sure you copy the files otherwise you will get access denied, even if you're an administrator) them to the desktop and compressing them in a single .zip folder.

Or even better, upload a Kernel memory dump.

Go the Start
Right click My Computer
Select Properties
Click Advanced system settings
Click on the Advanced tab
Select Settings under Startup and Recovery
Then under Write debugging information select Kernel memory dump.

Once a dump is created go to:

  1. C:\Windows\memory.dmp


Copy the file to the desktop, zip it up and upload it to a file sharing site like Onedrive. After the upload is done post the download link in your next reply.
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