Screen freezes,and blue screen pops

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Escap3

Honorable
Oct 2, 2014
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While i was chatting in fb,my screen froze and a blue windows popped up.I didnt manage to see what it was sayng exaclty beacause it restarted by itself after a couple of seconds.I dint go safe mode,i choose start windows normaly,and the windows opened smoothly like it never happend.Do you have any thoghts what this might be?
 
Solution
kenrivers
To keep the computer from automatically rebooting after a crash (this will help with finding the exact cause) do the following:
Click on Start
Click on Control Panel
Click on System
Click on System Protection (it should be on the left hand side)
A System Properties Window will open
Click on the Advanced tab
Under Startup and Recovery click on the Settings button
Under the System Failure section remove the check beside "Automatically restart"
Click on Ok to exit that window
Click on Ok to exit the next window
Close Control Panel

The next time the computer encounters a system failure the computer should not automatically restart.
Update: Forgot to mention that you should make sure there is a check beside "Write an event to the system log"
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qwazwaz

Reputable
May 27, 2014
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Your computer crashed. A driver may have caused it, or it overheated, or your processor just shat out. If it doesn't happen too often, and if a crash/data loss won't devastate you (like it would a financial business), then... ignore it. Just save your work every now and then.
 
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kenrivers

kenrivers

Illustrious
Dec 29, 2010
6,684
6
37,015
To keep the computer from automatically rebooting after a crash (this will help with finding the exact cause) do the following:
Click on Start
Click on Control Panel
Click on System
Click on System Protection (it should be on the left hand side)
A System Properties Window will open
Click on the Advanced tab
Under Startup and Recovery click on the Settings button
Under the System Failure section remove the check beside "Automatically restart"
Click on Ok to exit that window
Click on Ok to exit the next window
Close Control Panel

The next time the computer encounters a system failure the computer should not automatically restart.
Update: Forgot to mention that you should make sure there is a check beside "Write an event to the system log"
 
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Solution
kenrivers

kenrivers

Illustrious
Dec 29, 2010
6,684
6
37,015


Try what I suggested in a post above. It is possible that no dump file was created because the system was set to automatically restart or the option to "write an event to the system log" is not enabled.
 
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TheMooMooTV

TheMooMooTV

Honorable
Apr 29, 2013
180
0
10,710


That is not good advice, BSODs don't just happen for the sake of it.
You shouldn't ignore it as it happens for a reason, that reason is severe enough to bring instability so the system must stop.

Now, we do need the dump files to help.
Due to the fact that there are no files in C:\Windows\minidump isn't helpful, there might be a Kernel memory dump.

Go the Start
Right click My Computer
Select Properties
Click Advanced system settings
Click on the Advanced tab
Select Settings under Startup and Recovery
Then under Write debugging information select Kernel memory dump.

Once a dump is created go to:

Code: 
C:\Windows\memory.dmp

Copy the file to the desktop, zip it up and upload it to a file sharing site like Onedrive. After the upload is done post the download link in your next reply.
 
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