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i have a g7 and it says plugged in not charging win 8.1

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  • Power
Last response: in Laptop Tech Support
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October 17, 2014 10:25:04 AM

it works on ac power but if it gets unplugged it goes dead

More about : plugged charging win

October 17, 2014 10:29:47 AM

Whats a G7?

Sounds like a mobile device with a dead/missing battery.
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October 17, 2014 10:34:21 AM

it is a hp pavillion g7
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Best solution

October 17, 2014 10:37:25 AM

Check that the battery is not damaged and re-attach it to the laptop. If it still doesn't charge the battery is probably damaged or dead.
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