pavillion g6 overheating & slowing

jgalphade

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i have hp pavillion g6 having i5 3210m 2.5Ghz 4 gb ram & 2 gb grafic card but it get stuck or go in not responding every time when connect internet or open new window or play game etc. i have win 8 pro installed. i also get heated but i check for fan there is nothing it is clean & i also used cooling pad but no effect.

please help me with it.
 
If a cooling pad has no effect on heat, I'd conclude that the vents are completely blocked by dust. You won't see it from the outside, disassembly is required to address that. There are videos on YouTube for how to disassemble and clean, this should give you a start https://www.youtube.com/results?search_query=hp+pavilion+g6+disassembly+
If you have already disassembled it and found it clean, you'll want to replace any thermal compound and possibly any thermal pads in the laptop.
 

jgalphade

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What about freeze It freeze after every command and click. is that is also due to heating???
Which part i have to replace???

 
Yeah, the freezing/hesitating may be related to heat. Hopefully there will be no hardware you'll need to replace, simply clean and reassemble. It's a little more involved if you need to take off the heatsinks, then thermal compound (at a minimum) would need to be replaced. Most of the time you can remove the fans to get to the vents without removing the heatsink at all (that would be ideal here I think)
 

Panays

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Jul 15, 2014
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I think i know the solution! First of Intel's haswell turbo boost is what causing the high temps. For some reason the turbo kicks in without needed. So i recommend you to follow this steps on this video http://www.youtube.com/?#/watch?v=dxqgXV2sOgw . I think it will work. If it does then you will need to go to your BIOS and manualy disable TB otherwise you will need to do this everytime you start your laptop
 

jgalphade

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Oct 17, 2014
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So it is not due to RAM problem or BOIS problem?
any chances of fast processing after cleaning????
Or shall I factory reset it?

 

jgalphade

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Your link is taking me to youtube home page ????
Can you send correct link ???
 


I have to disagree completely with this assessment. I'd give a thumbs down on the YouTube site if I were that type. Please explain how that is a better option than selecting Power Saving Mode from the power options to help keep components cool.
Before and after benchmarks might be helpful to your argument since I can't help but think performance will take some hit similar to Power Saving Mode
 

Panays

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Hi jgalphade, here if the direct link to the video https://www.youtube.com/watch?v=dxqgXV2sOgw Please give feedback of the results
 

Panays

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As the thread name says.. Overheating and slowing down..Turning off the turbo boost the CPU frequncy will be much more stable and it will prevent CPU fluctuate from 700ghz to 3100ghz causing heat. I said that you wont notice any difference but in theory yes it will be slower but nowhere near as slow as selecting power saving or balanced power plan and the difference is not even noticeable. The specific model has fairly small cooler fan. I have a Lenovo laptop and with this method i never get higher than 65C temp and my lowest was 33C. Many ppl in lenovo forum post the same issue so i told them to try this method and it worked for all of them. This is wokring especially for laptops that have silence fan system. In the end of the day we are here to help with any way we can.

It may not be a Turbo Boost issue it may be the dust as you said or defective fan , or maybe the Cpu cooler made a small gab after a hit or even a driver problem. You tryed to help and I am trying to help. Wait for him to check it and he will tell us if it worked
 
The laptop runs cooler when at 700 GHz which is why it goes there (uses less power also), the act of going from one frequency to another does not cause heat, the higher frequency causes the CPU to heat up (along with the additional power needed). The frequency fluctuation in turbo mode is considered a bonus, which allows high performance when needed and low power draw (and low heat) when not needed.

Benchmarks please

While we are here to help, I've never had to disable turbo mode on any laptop and I'm not seeing how not using turbo can be considered "help"
 

Panays

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You are right about CPU going from one frequency to another does not cause heat. Also i agree that the frequency fluctuation in turbo mode is considered a bonus, which allows high performance when needed and low power draw but increase the heat alot on some Laptops that dont have good enough cooler.
About benchmarks:

http://forum.notebookreview.com/alienware-14-m14x/641656-turbo-boost-vs-non-turbo-boost.html
You can try it by yourself aswell

It does worth to sacrifice a bit (just a bit) of performance to run your laptop cooler, until you find another solution other than cleaning the cooler and reapplying thermal paste on a new computer which is one and a half years old
 
Funny thing about getting into laptops to clean them, it seems a very daunting task to most but once having cleaned it, it becomes rather easy (some laptops are actually easier to work on than desktops!). I make a habit of opening and physically cleaning my laptop about every 8 months of use. It really depends upon the environment the laptop (or desktop for that matter) is used in, a dry, dusty environment with pets like I've got going here, oh yeah, a physical cleaning needs to be done on a schedule - I replace thermal compound during original cleaning and don't bother with it again ever (unless the heatsink needs to be removed to get to the vent(s), then it must be replaced). Every laptop I've opened amazes me at how sloppy thermal paste can be applied. There have been more than one occasion that the sloppy application of thermal compound has lead to increased (rather than decreased) temperatures regardless of the quality of the compound
I'm probably not against the idea as a way to keep temps in check until the laptop can be cleaned and thermal compound replaced but definitely not instead of and probably not for extended lengths of time.
I should have thought of this before but it's been a while since I was on my laptop, I used to suggest this all the time... If unsure as to whether the exhaust vent is blocked, place the back of your hand 3"-4" away from the vent, if you can feel a hot breeze at that distance, your vent is fairly clear. If you feel just hot air and no breeze, or nothing at that distance, you can pretty much be assured the vent is blocked (or your fan is broke)
 

Panays

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Ok i agree with you but not everyone knows how to open their laptop and many of them are braking them instead of fixing them. I was getting high temps on my brand new laptop, i tryed arctic 5, the fan was clean as new, i updated bios and all the driivers and nothing worked i was getting 91C max temps when i was playing Facebook games..can you imagine that? What would you do if was in my place? leave it like that until my i7 burns?Even cooling pad can increase temps because it blows the hot air on the top of the laptop and it traps it in the laptop. Many laptops get high temps but few are the people who realise it. Turning off TB should be the last option. Puting an i7 4700MQ in a laptop for everyday use it will get higher temps than an alienware for example.
 


While opening and servicing a laptop in and of itself does not void most warranties, there is the potential to damage a component inside which would void any warranty (user induced damage). YouTube is super helpful in this type of thing most of the time and with proper precautions, I think it's within the abilities of most people if they are careful.

Although only slightly related, I must relate this I saw a while ago. A How-To video on laptop thermal compound replacement - goes on about how important thermal compound is but gets highly confused by thermal pads "and there's these ugly squishy things under there" - I didn't keep watching after that and it's probably a great example for your argument - even the how-to's don't always get it right and to that end I try to suggest watching a few different videos to ensure one understands what's involved before trying (plus some are just plain terrible as far as explaining the steps). There's always the professional service shop as an option