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Asus GTX970 STIX Fan blade broke. Need help!

Tags:
  • Benchmark
  • Fan
  • Graphics
  • Asus
  • gtx970
  • Graphics Cards
Last response: in Graphics & Displays
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October 17, 2014 1:11:22 PM

Hello.

I was doing a benchmark on my pc today and while i was removing the side panel of my case(node 304) i heard a cracking sound and saw that one of the two fans stoped working on my graphics card. I checked closer and saw that one of the fan blades broke and was blocking the fan from spining. I dont know what to do with the fan now i still have the broken piece but i dont want to glue it on the fan. Anyway can someone tell me what can i do about it ?
p.s. For now im okay since i only play league of legends and the fans doesnt even spin.

Thanks in advance.
Christos

More about : asus gtx970 stix fan blade broke

October 17, 2014 1:23:39 PM

Thats a nice cooler but isnt there any other way to replace just the one fan? Since the cooler is fine and the fan is working properly, just missing one fan blade.
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October 17, 2014 1:24:07 PM

RMA it. Call asus.
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a b U Graphics card
October 17, 2014 1:24:44 PM

pfff i dont know..but on my 290x those fans are made from metal and i dont think you can get something like that..not sure about the strix tho
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October 17, 2014 1:26:48 PM

The fans are made from plastic.
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a b Ĉ ASUS
a b U Graphics card
October 17, 2014 2:12:25 PM

GTX 970's are brand new, so you're certainly under warranty. RMA the card.
(NO, you can glue the blade back on, weight of glue would throw off the balance n kill the bearings in the fan pretty quickly...)
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October 17, 2014 2:31:53 PM

to RMA the card do i have to contact the reseller or the brand directly?? Im a newbie in this things
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a b U Graphics card
October 17, 2014 2:38:15 PM

Hey,

My old card was an MSI R 6950 2GB Twin Frozr II and I managed to break a blade on one of the fans a couple of months after I bought the card. Since gluing wasn't an option and a new cooler was unjustified expense for me I just let it run the way it was - with 1 missing blade. 2 years later the card was still working perfectly and the broken fan blade didn't at all alter the cooling performance even when overclocked. I even sold the card after more than 2 years of service and the buyer never reported any problems.

So if I was you I would not worry about it at all.
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October 17, 2014 3:02:35 PM

Definitely still under warranty (assuming you bought it new). I would contact ASUS. At this point you might get replacement faster than trying to return to the place you bought it from, because 970 cards are sold out pretty much everywhere.
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a b Ĉ ASUS
a b U Graphics card
16 minutes ago

drradical said:
to RMA the card do i have to contact the reseller or the brand directly?? Im a newbie in this things


Depends where you bought it and how recently. Check to policy on reseller 1st (as they'll get you a new card the fastest). Usually returns to the re-seller are limited to 15 or 30 days.

After 30 days, you'll have to RMA back to the brand that made the card....
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3 minutes ago

you are under warranty. Call the manufacture and ask for a RMA number, explain to them the issue. you can find the number at their website.
click on graphic card so you will be able to chat with them http://www.service.asus.com/#!consumer/csn9
if not just create a RMA and call them with the case number USA 1-888-678-3688. hope that helps. that is for an ASUS card
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