Network card doesn't show up

Terence Lu · Oct 18, 2014

I use windows 8.1 and a intel expi9301 ctblk network adapter but when I go to device manager and to the network section nothing shows up at all is my network not compatible or what. Because of this I can,t use my pc. Btw it's a custom build and I am new to this and I'm sorry if this a some kind of stupid question

huilun02 · Oct 18, 2014

Do you have its driver installed?

smorizio · Oct 18, 2014

if you just installed windows on the pc if you did not install the intel or amd chipset drivers the pci slots or usb ports may not be working yet.

Terence Lu · Oct 18, 2014

i can't install the drivers because the system cant even detect the hardware so the drivers wont download

huilun02 · Oct 18, 2014

I looked up your network adapter and apparently its plug and play, no drivers required for Windows 8.1

Ensure your chipset driver is installed and try it on another PCIE slot (it will work in a full length X16 slot too)

Terence Lu · Oct 18, 2014

my mobo is a MSI Z87 GD-65 is that where the chipset driver is
and also i went on MSI's website and there are so much drivers which one do i do, and also will the one on the very top have every previous driver in it as well

huilun02 · Oct 19, 2014

http://www.msi.com/support/mb/Z87-GD65-GAMING.html#down-driver&Win8.1 64

The first one titled "Intel Chipset Driver"

Terence Lu · Oct 19, 2014

Ill check that today and report back if it doesn't work

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Network card doesn't show up

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