No video after trying to insert PCI card

Troubled1

Reputable
Oct 18, 2014
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Hi All,

I have an issue and I'm worried something on the mobo went, but hoping I'm wrong and that there's someway other than contacting Supermicro and getting an RMA..

I've done various operations with computers before, adding cards, ram, hard-drives, swapped motherboards, power supplies, etc..so I pretty much put together a system before, but not officially. I recently decided to purchase all my parts and do my first build with all new parts. My goal is to put together a good quality server build that will last me for years.

Here are the details of my build:

Supermicro H8SGL-F motherboard
AMD Opteron 6212 CPU
Dynatron CPU Core (fan & heatsink in one)
EVGA Supernova NEX750B 750W power supply
addon: AM1333D3DRRN9/4G Registered ECC RAM (I bought a single 4G DIMM for the purpose of testing/making sure everything works before buying more, being that ECC RAM is expensive)
2 Western Digital 1 TB Blue SATA hard-drives

I read the motherboard manual, put and everything together and it was working perfectly. Always seemed a bit more sluggish video-wise, but I figured that would be taken care of by more RAM (and operations I did on it were fast) or by perhaps adding a 3D video card later on. I played around with BIOS RAID, then decided to go without it. I did various tests on approaches to use after discovering that Windows 7 doesn't support software RAID1/mirror on basic disks & finally (not having much free time this took me about 3-4 weeks to do since the time I build the unit) decided on a way to use my 2 drives with backup capability.

My old PC has a TV Tuner I like (An ASUS Blackbird card, P/N: 5187-4378), so I decided to pick one up 2nd hard (also since I want it to have Coax & A/V inputs, which newer TV Tuners no longer have) and see if I could get it to work on Windows 7 Pro with Windows Media Center. For $25 I figured worst case scenario I have a backup card for my old PC!

Here's the problem started. The computer was shut down so I powered down the unit (I didn't think to turn off the power supply or unplug it first though), touched a radiator to discharge any static I might have on me, removed the metal PCI card slot off my Enermax case and installed the PCI card into the conventional PCI slot. I then tried to power up and my build would no longer post.

I removed the TV Tuner and nothing I tried succeeded in getting it to post & boot. Here's are the steps I've made to try to get it to work:

- I checked all connections and all looks fine.
- I pulled the mobo out of the case & placed it on the original motherboard box.
- I disconnected everything except the CPU/heatsink fan, the power (both the 24-pin and the 8-pin EPS connections), reset connections to case as well as the HDD and Power LED connections. I tried to boot and it still would not post.
- I tried unplugging the unit, removing the CMOS battery and clearing the CMOS. This made no difference.
- I've checked conventional PCI support and both this new motherboard and my old ASUS desktop board support PCI 2.2. I therefore don't think there's a problem with PCI version support.

Note: I'm no expert on PCI but do know that server boards reverse the conventional PCI slots (i.e.: The single slot divider on this board is on the opposite end from back of case compared to my own & all desktop motherboards I've seen). Still, this TV Tuner card has 2 slot dividers (with 11 connections on each end). As such it fits with no problem, so I'm believe it should work with both desktop and server motherboards.

Here are my symptoms:

- The power led on the motherboard lights when I hit the power button on the case (Note: I believe it used to flash before when the PC was powered off, but I no longer see this behavior). The mouse and NIC lights remain on at all times though.
- The fans start but remain on at constant speed. Prior to trying to install the TV Tuner the fans would momentarily go at hi speed during post.
- Most of the time I get no output on my VGA Monitor. The monitor works fine with my old PC though.
- I occasionally get a screen with red vertical lines, followed by one with blue vertical lines , then red lines again..
- On some rare restarts I got 6 short beeps, followed by a long one. I've looked up this BIOS error code and it is indicative on no memory found, however, my 4Gb DIMM of RAM is in the case when it happens. I tried moving it to the 3 other RAM slots (initially in P1-1A, I moved it to P1-2A, P1-3A and P1-4A. I did not try P1-1B, etc as those are for when there are more than 4 strips of RAM) and this made no difference (i.e.: My motherboard would never post).

Note: While I'm including the fact that the BIOS has beeped (since it may be an indication of something), this was rare and as such I think this may have happened due to timing when I restarted. On most restarts my motherboard makes no beeps/sounds.

- To see if it would post with VGA disabled, I switched the JPG1 jumper setting on the motherboard to disable VGA. Even without a monitor connected I knew that if it posted that the fan speed would hit high speed during post. This did not occur. Instead, the BIOS gave me 1 long and 8 shorts beeps. A lookup showed that this is the correct AMIBIOS beep code, indicating "Video adapter disabled or missing"..so at least the BIOS was handling this right. I put back the JPG1 jumper as it was & the motherboard no longer beeped but still no post.

Does anyone have any suggestions on how to get my system to post? Ideas on what the problem may be? I think I've covered most but any ideas on what I can try? ..or is this a motherboard problem?
 
There are 2 possibilities:

1. Since you didn't disconnect the PSU, there's a possibility you shorted out the motherboard when the PCI card was inserted;
2. The card was defective and it damaged the motherboard.

If I were you I'd RMA the motherboard. Unless you are sure the card was inserted at at angle in the slot causing a short (that happened to me with a PCI card; luckily it blew the card, not the motherboard), I wouldn't try it again.