Wifi Problems when Connecting Smartphone.

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Karabiner Kurz

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Jun 18, 2014
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Hi everyone, I've been having a few problems with my WiFi. First I have a Netgear N600 router, and I have 8-11 devices connected most of the time. The devices are, Two laptops, desktop, Xbox one, iPod touch, iPhone, iPad, Three HTC One M8's and a smart TV. I'm experiencing problems when most of these are connected. The strange thing is it works fine until my brother comes home and connects his phone (htc), and the internet craps out, for example videos on Netflix and YouTube buffer and stop loading. If he turns off WiFi on his phone the internet comes back instantly. But not all devices are being used, just being connected, the ones in use are, iPhone, iPod touch, two of the three HTC's, Xbox one, and the smart TV. Also a different problem, the internet stops working at night. I assume this is the internet provider, but I am unsure. Any input would be greatly appreciated.
 
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A
That's a good number of devices competing for the WiFi bandwidth of the router. If they were all just surfing the net then its probably not an issue, but it seems to me from your post that you're pulling down a ton of data. You're probably eating up all the available bandwidth and the router is having trouble managing it all. Even if they are not actively being used they are still using up some of the spectrum.

Check to see what you download capacity is. You may be trying to pull down more than your download speed. You might try going to the next tier offered by your ISP.

Also, try upgrading your router's firmware. It's a dual band router - make sure it is utilizing both bands. Some devices, if capable may switch to 2.4 if 5...
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arossetti

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Feb 22, 2013
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That's a good number of devices competing for the WiFi bandwidth of the router. If they were all just surfing the net then its probably not an issue, but it seems to me from your post that you're pulling down a ton of data. You're probably eating up all the available bandwidth and the router is having trouble managing it all. Even if they are not actively being used they are still using up some of the spectrum.

Check to see what you download capacity is. You may be trying to pull down more than your download speed. You might try going to the next tier offered by your ISP.

Also, try upgrading your router's firmware. It's a dual band router - make sure it is utilizing both bands. Some devices, if capable may switch to 2.4 if 5 is full. Try tweaking any QoS setting in the router. Try putting some of the devices on a wired backbone if possible to free up some WiFi bandwidth.

As far as why you are loosing connectivity at night - not sure. Is it the same time every night? There could be a myriad of reasons. Make sure that any of your devices that is constantly connected hasn't been infected with malware - i've seen instances were hosts were zombied and at night were eating up bandwidth as part of a botnet effectively killing the internal network's internet. -That's probably a rare case but I always think bad things.

Good Luck.
 
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