My laptop shows an Internet connection - packets sent/received. But the browser (Chrome and Firefox) will not connect to any s

RonRide

Honorable
Dec 29, 2013
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Network and Sharing shows that I have a connection to the Internet. But neither Chrome not firefox are able to connect to any site. I just used MalwareBytes and cleaned out some garbage. But that did not resolve the issue. IPconfig shows that I am getting an ipaddress ... but I cannot PING any sites. I have tried hard-wired and wireless with the same results.

What can I try?
 
Solution
If you already used the ethernet port to connect to the router or modem, and still no connection then,
Contact your isp provider

Its requiring to renew its lease.