So I received a computer that was delivered to me two days ago, and I haven't been able to power windows once. The problem is that the motherboard will not power on, there is no functionality to any of the ports, except a light inside the ethernet port. There's no signal to the monitor, and no devices connected to the mobo have any power/lighting.
The fans/video card/computer powers on no problem, except for the motherboard.
I've already tried plugging all cables back in, removing the video card, and testing each individual stick of ram, with no avail.
The computer was tested by a technician before it was shipped, so nothing should be dead...
It's a new computer, ASUS G10AC from ibuypower.com.
The reason I'm posting here is because I cannot contact the IBP technicians on the weekend, and I want to see if there are potential fixes ASAP.
I have no idea what could be causing such a drastic malfunction. Any advice? I'll try my best to provide details about the system if needed...
The fans/video card/computer powers on no problem, except for the motherboard.
I've already tried plugging all cables back in, removing the video card, and testing each individual stick of ram, with no avail.
The computer was tested by a technician before it was shipped, so nothing should be dead...
It's a new computer, ASUS G10AC from ibuypower.com.
The reason I'm posting here is because I cannot contact the IBP technicians on the weekend, and I want to see if there are potential fixes ASAP.
I have no idea what could be causing such a drastic malfunction. Any advice? I'll try my best to provide details about the system if needed...