Hi. all
My computer got a blue screen of death and wont restart.
I can start it in safe mode with networking but the sound is not working. IN the taskbar I am getting a message that the audio service is not working and a flagged message saying "solve a problem with the Nvidia graphics driver..(although when I click it, it tries and fails to connect to the internet although I can use internet explorer to connect to the web.
The only thing I installed in the past few days was a disk fro the "Vtech Innotech baby computer" for my niece, so I could download content for her tablet . I'm guessing this was buggy and messed with my pc.
My computer is a Packard bell Imedia S1300 with an AMD athlon 2 x 3 415e processor 2.51ghz
I am not sure if this helps but I will paste it any way.
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 6153
Additional information about the problem:
BCCode: 116
BCP1: FFFFFA800674F3E0
BCP2: FFFFF8800F3B42B0
BCP3: 0000000000000000
BCP4: 0000000000000002
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
I tried to update sound drivers but it seems they are working.
I appreciate any help.
thank you.
Wes.
My computer got a blue screen of death and wont restart.
I can start it in safe mode with networking but the sound is not working. IN the taskbar I am getting a message that the audio service is not working and a flagged message saying "solve a problem with the Nvidia graphics driver..(although when I click it, it tries and fails to connect to the internet although I can use internet explorer to connect to the web.
The only thing I installed in the past few days was a disk fro the "Vtech Innotech baby computer" for my niece, so I could download content for her tablet . I'm guessing this was buggy and messed with my pc.
My computer is a Packard bell Imedia S1300 with an AMD athlon 2 x 3 415e processor 2.51ghz
I am not sure if this helps but I will paste it any way.
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 6153
Additional information about the problem:
BCCode: 116
BCP1: FFFFFA800674F3E0
BCP2: FFFFF8800F3B42B0
BCP3: 0000000000000000
BCP4: 0000000000000002
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
I tried to update sound drivers but it seems they are working.
I appreciate any help.
thank you.
Wes.
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