far cry 3 randomly shuts my computer off and reboot

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darkshelby

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May 1, 2012
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hey guys i have a weird problem so every time i would play far cry 3 my comp would randomly shut off and reboot. sometimes it would let me play for 1 to 2 hrs then randomly reboots. doesn't happen with any other games. played borderland prequel with no issue what so ever.

no overclock whatsoever
temps on the gpu are 82 and 78 degrees.

p.s sometimes far cry 3 doesn't even load. i bough the game from steam

cpu 3930k
gpu gtx asus 780ti x2 sli
asus rampage iv black edition
32gb ram
antec high current pro 1300w
1 tb sdd
custom water loop cpu cooling
 
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capt_taco

capt_taco

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Aug 5, 2009
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I don't think it's a heat issue if it just reboots on its own right away. More likely heat makes it shut off and stay off for a little while, until the excess dissipates and it's safe to run again. Then gives you a series of error beeps upon reboot.

Sounds more to me like a possible power or RAM issue where it only hits the critical fail point on that one game. I'm guessing you have 4x8GB sticks of RAM, right? What are the specs, and do you have them running on auto settings or set manually?

A software conflict is another possibility, though more remote. I'd expect a BSOD or a random hang, not a sudden restart.
 
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darkshelby

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May 1, 2012
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just to clarify some things i have replace my psu my mobo my ram sticks and this problem is still occurring. the only thing left to replace is the GPU but like i said it only happen with far cry 3. cpu temp are around 45 to 50c . everything is stock or auto
 
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darkshelby

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May 1, 2012
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what do you mean by software conflict?



 
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capt_taco

capt_taco

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Aug 5, 2009
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Every once in a while, you'll get a driver that trips over the antivirus, a Windows hangup from leftover traces of programs in the registry, that kind of thing. Usually that kind of thing results in freezing or a BSOD though, not a hard restart.

One thing that does come up after a cursory search is that a ton of people have had problems with Far Cry 3 on SLI or Crossfire setups. Apparently, it just is not optimized well for multiple cards ... some people reporting that it crashes after every multiplayer match, others saying that one card will run at max and the other at 0%. I missed that you were running SLI the first time, so I wonder if that has something to do with it. The obvious way to check would be to temporarily remove one of the GPUs, but as a long-term solution, that would defeat the point of an SLI system.

 
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darkshelby

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May 1, 2012
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ok guys i have done some more test via benchmark and prime 95 no issue, prime 95 run for 2 hrs at 62c and heavenly at 82 and 78c here are the result of the heavenly benchmark FPS 72.1
min fps 22.9 max fps 146.3. no issue what so ever. i am also running a rog swift with g sync enable. i tried to play aac4 and it turns my screen black but when i play borderland no issue. and i was able to play far cry 3 for 1 hr and it randomly turn my screen black i waited and it restarted my screen without shutting off my computer. this is soo weird.

i do have hwinfo and all temps are normal. hwinfo,msi afterburner coretemp. everything.
i even uninstall the game and re installed it still the same issue.
 
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darkshelby

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May 1, 2012
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so i tried playing far cry 3 today again and the problem is back. my computer just shuts off for about 10 mins before it restarted it self. as soon as it restarted i was able to play far cry 3 on window mode with no problem, i try to switch it to full screen and it won't allowed me. it would give me the message saying "would you like to keep this setting" and i click yes but it doesn't go on to full screen. after a few trys i was able to set it to full screen and boom! it shuts off instantly. i mean WTF does anyone have a solution to this problem.
 
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