- Mar 3, 2014
- 16
- 0
- 4,510
So here is the problem.
I installed an update to windows 8.1 just a couple of days back.
After using it once, the second time when i turned on my laptop everything just went blank after the hp logo. I could see my cursor for a while when i would move it but it disappears then.
Now here is what i did.
I waited for like 30 minutes and still nothing happened.
I did a startup repair but that didn't help.
Then i did a system restore and it worked and i was using my laptop again.
The next day(today), again the blank screen problem occurred, so i again tried to system restore but at the end it said could not complete system restore.
Then i tried to boot into safe mode. Again the same problem. I couldn't also open the task manager.
I tried running it on vga resolution or whatever it was. That didn't help me either. I did almost everything there was at the advanced options but nothing helped(except the pc refresh cause that wouldn't help).
I don't want to lose my data too so i don't just reset it.
Please help me guys.
There's another area that helps me to open cmd and then task manager but the when i try to open something, like msconfig, it says windows could not find msconfig. please check if you have typed the name correctly or something like that.
I installed an update to windows 8.1 just a couple of days back.
After using it once, the second time when i turned on my laptop everything just went blank after the hp logo. I could see my cursor for a while when i would move it but it disappears then.
Now here is what i did.
I waited for like 30 minutes and still nothing happened.
I did a startup repair but that didn't help.
Then i did a system restore and it worked and i was using my laptop again.
The next day(today), again the blank screen problem occurred, so i again tried to system restore but at the end it said could not complete system restore.
Then i tried to boot into safe mode. Again the same problem. I couldn't also open the task manager.
I tried running it on vga resolution or whatever it was. That didn't help me either. I did almost everything there was at the advanced options but nothing helped(except the pc refresh cause that wouldn't help).
I don't want to lose my data too so i don't just reset it.
Please help me guys.
There's another area that helps me to open cmd and then task manager but the when i try to open something, like msconfig, it says windows could not find msconfig. please check if you have typed the name correctly or something like that.
Facebook
Twitter
Instagram