Hi,
I have real trouble with my wireless internet. Although I have turbo internet from TWC, when browsing with my Pc or Mac the webpages either take really long to load or time out. And I am not talking about heavy pages, I mean even google doesn't load. The problem is limited to my PC and Mac, my iphone and Roku are not affected. My ipad sometimes is slow but it eventually gets there.
Sometimes the internet is super fast and sometimes it times out, it is really erratic with no patern of when this happens. The issue is not the wifi signal or proximity to the router as I have full bars and have even moved the router next to the pc and still face the same problem. I have restarted the system, with no improvement.
I am convinced it has something to do with my router or computer settings.
I have various diagnostics if you need them but am only including an event log so as not to make the post too long. I am not sure how I could include more info like pictures on this post.
I would really appreciate your help as this is crippling me.
EVENT LOG:
Time
Priority
Description
Tue Oct 21 00:00:02 2014
Critical (3)
Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=00:8e:f2:32:33:c8;CMTS-MAC=00:01:5c:66:06:6c;CM-QOS=1.1;CM-VER=3.0;
Mon Oct 20 12:22:58 2014
Error (4)
DHCP RENEW sent - Invalid DHCP v4 option;CM-MAC=00:8e:f2:32:33:c8;CMTS-MAC=00:01:5c:66:06:6c;CM-QOS=1.1;CM-VER=3.0;
Mon Oct 20 12:22:58 2014
Notice (6)
DHCP Renew - lease parameters Time Protocol Servers modified;CM-MAC=00:8e:f2:32:33:c8;CMTS-MAC=00:01:5c:66:06:6c;CM-QOS=1.1;CM-VER=3.0;
Mon Oct 20 09:39:33 2014
Critical (3)
SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=00:8e:f2:32:33:c8;CMTS-MAC=00:01:5c:66:06:6c;CM-QOS=1.1;CM-VER=3.0;
Wed Oct 15 00:51:11 2014
Critical (3)
SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=00:8e:f2:32:33:c8;CMTS-MAC=00:01:5c:66:06:6c;CM-QOS=1.1;CM-VER=3.0;
Tue Oct 14 05:26:25 2014
Error (4)
Missing BP Configuration Setting TLV Type: 17.8;CM-MAC=00:8e:f2:32:33:c8;CMTS-MAC=00:01:5c:66:06:6c;CM-QOS=1.1;CM-VER=3.0;
Tue Oct 14 05:26:25 2014
Error (4)
Missing BP Configuration Setting TLV Type: 17.9;CM-MAC=00:8e:f2:32:33:c8;CMTS-MAC=00:01:5c:66:06:6c;CM-QOS=1.1;CM-VER=3.0;
Sun Oct 12 23:40:05 2014
Critical (3)
SYNC Timing Synchronization failure - Failed to receive MAC SYNC frame within time-out period;CM-MAC=00:8e:f2:32:33:c8;CMTS-MAC=00:01:5c:66:06:6c;CM-QOS=1.1;CM-VER=3.0;
Wed Sep 17 15:21:23 2014
Critical (3)
No Ranging Response received - T3 time-out;CM-MAC=00:8e:f2:32:33:c8;CMTS-MAC=00:01:5c:66:06:6c;CM-QOS=1.0;CM-VER=3.0;
Wed Sep 17 15:21:15 2014
Critical (3)
SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=00:8e:f2:32:33:c8;CMTS-MAC=00:01:5c:66:06:6c;CM-QOS=1.0;CM-VER=3.0;
Wed Sep 17 15:21:06 2014
Critical (3)
SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=00:8e:f2:32:33:c8;CMTS-MAC=00:01:5c:66:06:6c;CM-QOS=1.0;CM-VER=3.0;
Wed Sep 17 15:20:42 2014
Critical (3)
Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=00:8e:f2:32:33:c8;CMTS-MAC=00:01:5c:66:06:6c;CM-QOS=1.1;CM-VER=3.0;
Wed Sep 17 06:21:43 2014
Critical (3)
No UCDs Received - Timeout;;CM-MAC=00:8e:f2:32:33:c8;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;
Tue Sep 16 18:22:20 2014
Critical (3)
Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=00:8e:f2:32:33:c8;CMTS-MAC=00:01:5c:66:06:6c;CM-QOS=1.1;CM-VER=3.0;
Tue Sep 16 10:18:46 2014
Critical (3)
REG RSP not received;CM-MAC=00:8e:f2:32:33:c8;CMTS-MAC=00:01:5c:66:06:6c;CM-QOS=1.1;CM-VER=3.0;
Tue Sep 16 08:38:08 2014
Critical (3)
SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=00:8e:f2:32:33:c8;CMTS-MAC=00:01:5c:66:06:6c;CM-QOS=1.1;CM-VER=3.0;
Fri Aug 29 00:45:08 2014
Critical (3)
Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=00:8e:f2:32:33:c8;CMTS-MAC=00:01:5c:66:06:6c;CM-QOS=1.0;CM-VER=3.0;
Sun Aug 10 08:19:40 2014
Critical (3)
16 consecutive T3 timeouts while trying to range on upstream channel 0;CM-MAC=00:8e:f2:32:33:c8;CMTS-MAC=00:01:5c:66:06:6c;CM-QOS=1.1;CM-VER=3.0;
Sun Aug 10 08:19:38 2014
Critical (3)
16 consecutive T3 timeouts while trying to range on upstream channel 3;CM-MAC=00:8e:f2:32:33:c8;CMTS-MAC=00:01:5c:66:06:6c;CM-QOS=1.1;CM-VER=3.0;
Sun Aug 10 08:19:38 2014
Critical (3)
16 consecutive T3 timeouts while trying to range on upstream channel 1;CM-MAC=00:8e:f2:32:33:c8;CMTS-MAC=00:01:5c:66:06:6c;CM-QOS=1.1;CM-VER=3.0;
Thu Jul 17 17:08:40 2014
Critical (3)
16 consecutive T3 timeouts while trying to range on upstream channel 2;CM-MAC=00:8e:f2:32:33:c8;CMTS-MAC=00:01:5c:66:06:6c;CM-QOS=1.1;CM-VER=3.0;
Thu May 15 04:04:42 2014
Critical (3)
DHCP FAILED - Requested Info not supported.;CM-MAC=00:8e:f2:32:33:c8;CMTS-MAC=00:01:5c:66:06:6c;CM-QOS=1.1;CM-VER=3.0;
Time Not Established
Critical (3)
DHCP FAILED - Requested Info not supported.;CM-MAC=00:8e:f2:32:33:c8;CMTS-MAC=00:01:5c:66:06:6c;CM-QOS=1.0;CM-VER=3.0;
Time Not Established
Critical (3)
Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=00:8e:f2:32:33:c8;CMTS-MAC=00:01:5c:66:06:6c;CM-QOS=1.0;CM-VER=3.0;
Time Not Established
Critical (3)
SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=00:8e:f2:32:33:c8;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;
Time Not Established
Critical (3)
SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=00:8e:f2:32:33:c8;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;
I have real trouble with my wireless internet. Although I have turbo internet from TWC, when browsing with my Pc or Mac the webpages either take really long to load or time out. And I am not talking about heavy pages, I mean even google doesn't load. The problem is limited to my PC and Mac, my iphone and Roku are not affected. My ipad sometimes is slow but it eventually gets there.
Sometimes the internet is super fast and sometimes it times out, it is really erratic with no patern of when this happens. The issue is not the wifi signal or proximity to the router as I have full bars and have even moved the router next to the pc and still face the same problem. I have restarted the system, with no improvement.
I am convinced it has something to do with my router or computer settings.
I have various diagnostics if you need them but am only including an event log so as not to make the post too long. I am not sure how I could include more info like pictures on this post.
I would really appreciate your help as this is crippling me.
EVENT LOG:
Time
Priority
Description
Tue Oct 21 00:00:02 2014
Critical (3)
Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=00:8e:f2:32:33:c8;CMTS-MAC=00:01:5c:66:06:6c;CM-QOS=1.1;CM-VER=3.0;
Mon Oct 20 12:22:58 2014
Error (4)
DHCP RENEW sent - Invalid DHCP v4 option;CM-MAC=00:8e:f2:32:33:c8;CMTS-MAC=00:01:5c:66:06:6c;CM-QOS=1.1;CM-VER=3.0;
Mon Oct 20 12:22:58 2014
Notice (6)
DHCP Renew - lease parameters Time Protocol Servers modified;CM-MAC=00:8e:f2:32:33:c8;CMTS-MAC=00:01:5c:66:06:6c;CM-QOS=1.1;CM-VER=3.0;
Mon Oct 20 09:39:33 2014
Critical (3)
SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=00:8e:f2:32:33:c8;CMTS-MAC=00:01:5c:66:06:6c;CM-QOS=1.1;CM-VER=3.0;
Wed Oct 15 00:51:11 2014
Critical (3)
SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=00:8e:f2:32:33:c8;CMTS-MAC=00:01:5c:66:06:6c;CM-QOS=1.1;CM-VER=3.0;
Tue Oct 14 05:26:25 2014
Error (4)
Missing BP Configuration Setting TLV Type: 17.8;CM-MAC=00:8e:f2:32:33:c8;CMTS-MAC=00:01:5c:66:06:6c;CM-QOS=1.1;CM-VER=3.0;
Tue Oct 14 05:26:25 2014
Error (4)
Missing BP Configuration Setting TLV Type: 17.9;CM-MAC=00:8e:f2:32:33:c8;CMTS-MAC=00:01:5c:66:06:6c;CM-QOS=1.1;CM-VER=3.0;
Sun Oct 12 23:40:05 2014
Critical (3)
SYNC Timing Synchronization failure - Failed to receive MAC SYNC frame within time-out period;CM-MAC=00:8e:f2:32:33:c8;CMTS-MAC=00:01:5c:66:06:6c;CM-QOS=1.1;CM-VER=3.0;
Wed Sep 17 15:21:23 2014
Critical (3)
No Ranging Response received - T3 time-out;CM-MAC=00:8e:f2:32:33:c8;CMTS-MAC=00:01:5c:66:06:6c;CM-QOS=1.0;CM-VER=3.0;
Wed Sep 17 15:21:15 2014
Critical (3)
SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=00:8e:f2:32:33:c8;CMTS-MAC=00:01:5c:66:06:6c;CM-QOS=1.0;CM-VER=3.0;
Wed Sep 17 15:21:06 2014
Critical (3)
SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=00:8e:f2:32:33:c8;CMTS-MAC=00:01:5c:66:06:6c;CM-QOS=1.0;CM-VER=3.0;
Wed Sep 17 15:20:42 2014
Critical (3)
Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=00:8e:f2:32:33:c8;CMTS-MAC=00:01:5c:66:06:6c;CM-QOS=1.1;CM-VER=3.0;
Wed Sep 17 06:21:43 2014
Critical (3)
No UCDs Received - Timeout;;CM-MAC=00:8e:f2:32:33:c8;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;
Tue Sep 16 18:22:20 2014
Critical (3)
Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=00:8e:f2:32:33:c8;CMTS-MAC=00:01:5c:66:06:6c;CM-QOS=1.1;CM-VER=3.0;
Tue Sep 16 10:18:46 2014
Critical (3)
REG RSP not received;CM-MAC=00:8e:f2:32:33:c8;CMTS-MAC=00:01:5c:66:06:6c;CM-QOS=1.1;CM-VER=3.0;
Tue Sep 16 08:38:08 2014
Critical (3)
SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=00:8e:f2:32:33:c8;CMTS-MAC=00:01:5c:66:06:6c;CM-QOS=1.1;CM-VER=3.0;
Fri Aug 29 00:45:08 2014
Critical (3)
Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=00:8e:f2:32:33:c8;CMTS-MAC=00:01:5c:66:06:6c;CM-QOS=1.0;CM-VER=3.0;
Sun Aug 10 08:19:40 2014
Critical (3)
16 consecutive T3 timeouts while trying to range on upstream channel 0;CM-MAC=00:8e:f2:32:33:c8;CMTS-MAC=00:01:5c:66:06:6c;CM-QOS=1.1;CM-VER=3.0;
Sun Aug 10 08:19:38 2014
Critical (3)
16 consecutive T3 timeouts while trying to range on upstream channel 3;CM-MAC=00:8e:f2:32:33:c8;CMTS-MAC=00:01:5c:66:06:6c;CM-QOS=1.1;CM-VER=3.0;
Sun Aug 10 08:19:38 2014
Critical (3)
16 consecutive T3 timeouts while trying to range on upstream channel 1;CM-MAC=00:8e:f2:32:33:c8;CMTS-MAC=00:01:5c:66:06:6c;CM-QOS=1.1;CM-VER=3.0;
Thu Jul 17 17:08:40 2014
Critical (3)
16 consecutive T3 timeouts while trying to range on upstream channel 2;CM-MAC=00:8e:f2:32:33:c8;CMTS-MAC=00:01:5c:66:06:6c;CM-QOS=1.1;CM-VER=3.0;
Thu May 15 04:04:42 2014
Critical (3)
DHCP FAILED - Requested Info not supported.;CM-MAC=00:8e:f2:32:33:c8;CMTS-MAC=00:01:5c:66:06:6c;CM-QOS=1.1;CM-VER=3.0;
Time Not Established
Critical (3)
DHCP FAILED - Requested Info not supported.;CM-MAC=00:8e:f2:32:33:c8;CMTS-MAC=00:01:5c:66:06:6c;CM-QOS=1.0;CM-VER=3.0;
Time Not Established
Critical (3)
Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=00:8e:f2:32:33:c8;CMTS-MAC=00:01:5c:66:06:6c;CM-QOS=1.0;CM-VER=3.0;
Time Not Established
Critical (3)
SYNC Timing Synchronization failure - Failed to acquire FEC framing;CM-MAC=00:8e:f2:32:33:c8;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;
Time Not Established
Critical (3)
SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=00:8e:f2:32:33:c8;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.0;CM-VER=3.0;
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