Throttling from Hell

PhatLloyd · Oct 22, 2014

Greetings.

For clarity, I'm from South Africa. The 2 main ISP's are Telkom (also doing land-lines and ADSL line rentals) and MWeb. If I want ADLS I have to go through Telkom.

My predicament: I got 2Mbps, uncapped internet from Telkom in June this year. Being a teen I immediately started torrenting games. Since then I have received almost 4 warnings saying my usage is high and ''your account will be managed in a way to suit all users on the network''. After that I get really slow speeds and torrenting is super slow.

Now, is there a way I can stop being throttled? Is there a way to erase my history of high usage? Or do I live with slower speeds?

Thanks
PhatLloyd

Someone Somewhere · Oct 22, 2014

Wait for the month to roll over, then don't torrent. That's usually enough.

Always read the fair use policy.

ThatVietGuy · Oct 22, 2014

You deal with your decision to torrent until either they lift the throttle or you get a new ISP.

Someone Somewhere · Oct 22, 2014

It's not necessarily just the illegal stuff - if you go above a few hundred GiB, many ISPs will throttle you even on so-called 'unlimited' plans.

PhatLloyd · Oct 22, 2014

The most I've gone is about 300Gb in 2 months

rhysiam · Oct 22, 2014

With respect, I don't think you can expect to break the law and the ISP's fair use policy, place a massively disproportionate load on your ISP's network AND expect them not to take any action.

If you've decided to give up the torrenting, you could try contacting your ISP, explaining your change of heart, appealing to your age, committing to abide by their fair use policy and request they remove the additional "account management". If you keep up your end of the bargain they might go for that.

stridervm · Oct 22, 2014

Solution 1 : Try VPN. Sometimes it confuses the ISP enough so you get improved speeds. Usually it doesn't work though.

Solution 2 (Best Solution) : Don't torrent.

Novuake · Oct 22, 2014

Hi PhatLloyd.

South African here too.

There is no way to stop being throttled, Telkom,MTN Business and Internet Solutions are the only 3 bandwidth providers, they sell bandwidth to Mweb, Afrihost, etc.

Telkom,MTN Business and Internet Solutions all shape your bandwidth around 180GB + on a 2Mbps line.
Your best option is to slow usage A LOT for the next 3 to 6 weeks and then moderate downloads after that to end the month on around 200GB, that will keep speeds optimal.

jihtu · Oct 22, 2014

I am also from South Africa

Capped accounts have become very cheap and I think you should go for a capped account, these accounts arent shaped in the same manner as uncapped accounts.

Currently I have a 600gb (200+400) capped account from Webafrica and it is a lot better than a uncapped account.
You might consider going for a smaller capped account.

Novuake · Oct 22, 2014

jihtu :

Out of interest sake, how much does this account cost you?

And is the 400GB after hours only?

jihtu · Oct 22, 2014

R599 for the home package.

Yes, 200GB for during the day and 400gb for night time use (midnight to 6am)

I think it works better for me than an uncapped account.

Novuake · Oct 22, 2014

jihtu :

Including or excluding Telkom line rental?

EDIT : Just checked their site, its excluding, not worth it then... Not yet at least.

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Throttling from Hell

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Someone Somewhere

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ThatVietGuy

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Someone Somewhere

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PhatLloyd

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rhysiam

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stridervm

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Novuake

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jihtu

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