CD/DVD drive stopped reading discs suddenly

HandsomeDead · Oct 23, 2014

My DVD drive just will not read discs anymore.
It was working last week and then it just stopped working.
Here is my drive:
http://www.newegg.com/Product/Product.aspx?Item=N82E16827106289
Worst case scenario I will have to buy a new one.
In the device manager menu there are tiny little yellow signs with exclamation points on them next to the DVD drive icons.
Need help with troubleshooting.

Barney6262 · Oct 23, 2014

I too have this issue. The drive was working fine for about a year but i just re-installed my OS onto an SSD and have the same issue. It has to be software based....
My thread didn't get any replies :/

Paul NZ · Oct 23, 2014

Is it showing a code 19 under the dvd in device manager??

If it is, there's something installed thats added itself to the lower/upperfilters entries in the registry. This will stop dvds from working

http://support.microsoft.com/kb/314060

Barney6262 · Oct 23, 2014

Yes it is a code 19, i tried those steps. All i got was a broken OS installation and had to restore from a system image.

Paul NZ · Oct 23, 2014

Dont think that would have broken anything. It would have been on the system already

Barney6262 · Oct 23, 2014

I tried to 'manually fix registry errors', followed instructions by the letter. Restarted like it said to find my system restoring from an image. I can only assume it broke my OS installation.

Paul NZ · Oct 23, 2014

Must have deleted the wrong things.. Run the fixit if its still not working

Barney6262 · Oct 23, 2014

I did, did nothing too.

Dark Lord of Tech · Oct 23, 2014

Grab a new one.

PCPartPicker part list / Price breakdown by merchant

Optical Drive: Lite-On iHAS124-04 DVD/CD Writer ($19.98 @ OutletPC)
Total: $19.98
Prices include shipping, taxes, and discounts when available
Generated by PCPartPicker 2014-10-23 20:09 EDT-0400

Paul NZ · Oct 23, 2014

That wont fix it if theres a code 19 error

Dark Lord of Tech · Oct 23, 2014

http://pcsupport.about.com/od/findbyerrormessage/a/code-19-error.htm

Replace the hardware. As a last resort, you might need to replace the hardware that has the Code 19 error.

Barney6262 · Oct 23, 2014

The drive is Identical. It was functioning without an issue for nearly a year. It isn't a problem with the hardware?

Dark Lord of Tech · Oct 23, 2014

Could be , my son had the same model died in 6 months.

Plugged in a new one fired right up no errors.

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CD/DVD drive stopped reading discs suddenly

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