I just purchased a new Inspiron 17 5000 from Dell running Windows 8.1 and it has a Dell Wireless 1704 802.11b/g/n (2.4 GHz) wireless adapter in it. I am using what the system claims to be the latest driver, 6.30.223.181. This works fine on my secured home wifi network, but at my school, I can detect the network but I get the message "Can't connect to this wifi network" whenever I try to connect. Most others are able to connect to the school wifi with their laptops (although few others are also not able), and I am able with my iPhone, so I know I am using the correct password.
I have not yet had the opportunity to try it on other networks, but what would cause compatibility with some wifi networks and not others and what can I do about it? I have access to the computer, but not to the settings of the school's wifi network, and I do not have information about the routers used.
I already played with the channel settings, AP Compatibility settings, restarted, took the battery out, switched wifi on and off, and even restored to factory settings and reinstalled Windows. EDIT: I also have tried uninstalling and reinstalling this current driver.
Thank you very much!
I have not yet had the opportunity to try it on other networks, but what would cause compatibility with some wifi networks and not others and what can I do about it? I have access to the computer, but not to the settings of the school's wifi network, and I do not have information about the routers used.
I already played with the channel settings, AP Compatibility settings, restarted, took the battery out, switched wifi on and off, and even restored to factory settings and reinstalled Windows. EDIT: I also have tried uninstalling and reinstalling this current driver.
Thank you very much!
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