I don't know what to do anymore...

craigjones

Reputable
Aug 29, 2014
12
0
4,510
My computer keeps freezing, both in the OS and BIOS. Everything is new. New motherboard, new cpu, new memory, new video card, new SSD, the only thing that is not new is my secondary drive that I store my programs on separate from the windows install. I have tested each component and run a virus scan. Ran prime95 for an hour, no issues. Ran memtest86+, no errors. Updated drivers for video card and ran benchmark, no issues. Updated BIOS, still freezing. Run diagnostics on SSD and secondary drive, no problems. No updates for drivers on motherboard. I tried switching back and forth between IDE and AHCI modes to see if there was an incompatibility with the SSD, computer freezes on both modes. Freezing is completely random, no log in event viewer, just completely random. It doesn't even freeze when I'm playing a game or doing something intensive. It freezes when I'm browsing the web. I do notice that when it freezes, if I unplug the mouse or keyboard and plug them back in, that the lights do not come back on. But I don't think that the PSU (which is new also) can cause freezes, PSU problems usually just shutdown the computer unexpectedly. I don't know what else I can test to find what is causing the problem.

Any input is appreciated, I am out of ideas.

OS: Win 8.1
CPU: AMD FX-8350
Graphics: Radeon R9-270X
Memory: G-Skill Ripjaw DDR3 1600, 8GB
SSD: Kingston SSDNow 120GB
PSU: Corsair CX750
Motherboard: ASRock Fatal1ty 990FX Killer
 

Eximo

Titan
Ambassador
I once built a machine that was incompatible with itself. While every part worked individually (1Ghz Athlon T-Bird, Abit motherboard, Geforce MX400, etc) (sold off to my friends) it wasn't able to hold an OS on the drive for more then a day without corrupting it. Then I blew most of my income that summer on an all new machine. (Athlon XP 1800+)

Whenever you have strange behavior, always start with the power supply. Try replacing it for a quality unit from XFX or Seasonic, or look into the Corsair HX and TX series. Or just borrow one from a friend.

Another thing to try is tweaking all the voltages in the BIOS up a little. On many boards I have seen less then exact reported values as compared to the expected value. Increasing until the actual values match or exceed the expected can make a huge improvement in stability.