PC stuck starting up in safe mode and won't go past when it says "safe mode" in all four corners of screen.

cooperhanson

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Oct 24, 2014
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I downloaded the program called "Display Driver Uninstaller" because my graphics card that I just got would crash during PC gaming all the time. The program asked to restart my PC in safe-mode, and to click okay to proceed in safe mode which I did. When the PC started up in safe mode it stopped at a black screen, and if I move my mouse it will flicker and then go away, and sometimes when I move my mouse the screen will show "safe mode" in all four corners for a few seconds, it will not go past this screen or start-up in normal mode. If i turn the PC on and off enough times it will let me go to the windows 8.1 PC repair options.

What I have tried so far that has not worked:

Restoring from a recent backup two days prior.

hard turning it on and off until it says "preparing automatic repair" and "Diagnosing PC start-up issues.

unplugging it for 60 seconds and plugging it back in.

going in to the blue screen "automatic repair advanced options" and using command prompt to type "msconfig.exe" did not recognize the command.

"refresh you PC".

"start-up setting" in this one it wouldn't recognize commands from my keyboard and after 60ish seconds just turned off automatically.

Specs:

Windows 8.1 pro (no CD for it but I have an ISO file for it on my other computer)
HP h8-1320t model number
8GB RAM 4 stock 4 aftermarket same clock speed
CM750 Power supply
Stock motherboard
Asus 750TI 2GB OC ED graphics card

I apologize for any missing information or any incorrect formatting this is my first post on this site. Any suggestions would be helpful.
 
Solution
That would be good place to start. If you only have Windows 8.1 upgrade and not the full version, obviously you'll have to install 7 first. Here is two links. One tells you how to do a clean install with Windows 7 and the other with 8 or 8.1. I'd do the 7 install and make sure the system is activated but don't do any updates or install any drivers unless you have to for basic functions.

Once it's activated do the 8.1 upgrade and then update windows and drivers.

Windows 7 clean install:

http://www.sevenforums.com/tutorials/1649-clean-install-windows-7-a.html



Windows 8.1 upgrade:

http://www.eightforums.com/tutorials/2234-upgrade-install-windows-8-windows-8-1-a.html
Here's what I think based on the information provided. You were using Display driver uninstaller, which I've not previously seen cause any issues, to correct some form of problem related to the GPU. It seems fairly likely that the problem IS GPU related and if so it may just be that whatever issues you were experiencing that led you to attempt a driver change using DDU simply ceased to be issues and turned into failure. If this is correct, which it may not be, I'm simply theorizing, then it's probable that your issue you thought was driver related was in reality a failing card that has now failed.

Or, this could very well be a hard drive related issue from beginning to end. If the drive is bad or the OS is corrupted any number of problems can occur. Do you have any problems with the display when accessing the BIOS or during the failed repair attempt? Have you tried removing the GPU card and using the integrated graphics to see if the issue persists?
 

cooperhanson

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Oct 24, 2014
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I do not believe that the program caused the issue, more likely the safe mode is corrupted or something. The program put me into safemode, it auto pulled up the cmd prompt and entered a code then the pc restarted in safe mode. I ordered a replacement gpu (same model) and installed this one, same issue. On board graphics cause same issue as well. Also I have no issues with the display during the repair attempt. It may be because the OS was recently upgraded from windows 7 to 8.1 and maybe the file was corrupted somehow? I'm not sure if trying to re install windows would help or not, or how I would even go about that.
 
That would be good place to start. If you only have Windows 8.1 upgrade and not the full version, obviously you'll have to install 7 first. Here is two links. One tells you how to do a clean install with Windows 7 and the other with 8 or 8.1. I'd do the 7 install and make sure the system is activated but don't do any updates or install any drivers unless you have to for basic functions.

Once it's activated do the 8.1 upgrade and then update windows and drivers.

Windows 7 clean install:

http://www.sevenforums.com/tutorials/1649-clean-install-windows-7-a.html



Windows 8.1 upgrade:

http://www.eightforums.com/tutorials/2234-upgrade-install-windows-8-windows-8-1-a.html
 
Solution