Replaced GPU, now OS only sees my SSD, not my HDD

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klecka27

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Oct 25, 2012
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Very weird thing has happened. I recently sold my video card and purchased a new card. I suffered through about 2 months of not using my desktop - before hand everything was functioning perfectly and I didn't move the machine. I used the time to do some cable management. I left all of my SATA plugs in the same slots, and double checked all my connections. The PC powers up fine, and runs Windows 8.1 (which is on my SSD) but my HDD (storage/games/etc) is not appearing in "my computer" or disk manager. I checked my connections and tried all 6 of the SATA ports on my motherboard and nothing worked.

In the bios, the hard drive shows up fine (lists proper capacity and model/brand).

I updated intel's rapid storage, and my motherboard drivers and it still won't populate into windows. I know the drive is booting up because I can hear and feel it.

I have followed multiple guides suggested in similar threads but I had tried all of the steps they suggest.

Asrock z97m Formula OC
i7-4770k (oc to 4.2)
8gb Crucial Ballistix Tactical (1833 OC to 2133)
Samsung Evo 840 120gb SSD
Wester Digital Black 7200rpm 1tb HDD
XFX Black Pro Series 850w Modular PSU
EVGA GTX 980 SC ACX

Anyone experience anything like this, or have any other magic steps I could take?
 
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klecka27

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Oct 25, 2012
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I don't have a secondary system at home right now, I will bring it to a family members house and attempt to run it as a slave. Good tip.
 
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nullifier

nullifier

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Aug 8, 2012
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Cool, let me know how it turns out and then maybe we can better idea of what is going on. Also, again just for troubleshooting, I believe WD has a suite (WD Data Lifeguard or something) that serves as a diagnostic tool. Just like you, I'm having a difficult time thinking of a correlation between a new GPU and HDD not being visible to an OS unless the drivers managed to bork something up. It's hard to imagine the HDD went bad just like that, especially since it is picked up in the BIOS; you definitely have a head-scratcher.

Do you know if the AHCI/IDE setting in your BIOS has been changed recently? I know you said hadn't changed much and you've troubleshot a lot already but couldn't hurt. It should be on AHCI so you can get the most out of your SSD, but I've had it changed on me, still manage to boot but couldn't see other HDDs correctly.

Also, I noticed that you said that you tried all 6 ports for that HDD, but did you try swapping the actual SATA cables for the SSD and HDD for the outside chance the cable is bad?

What was your previous video card?
 
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nullifier

nullifier

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Aug 8, 2012
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Any luck with slaving it to another system to determine how the HDD responds?
 
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klecka27

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Oct 25, 2012
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I had an EVGA 780 ACX prior to upgrading. I had two brand new SATA cables and I tried them both.

The HDD fired up fine on my second build. I went back to square one and uninstalled Intel Rapid Storage all together, and reinstalled it from ASRock's support. Ended up booting fine, problem solved (althought it is odd that it wasn't fixed by updating rapid storage drivers, and required a completely new driver install).
 
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