RAM related BSOD

AbsoluteGuardian · Oct 25, 2014

Hi, I wasn't entirely sure where to post this because I'm not 100% sure about the cause of the BSOD, but today alone I've had 2 bluescreens, which all seemed to happen while I was rendering a video for a college project. I'm quite desparate to fix this as the project needs to be done by Monday and I was hoping you guys could help me out.

I would include the dump files from WhoCrashed but I don't see any way of attaching files.

Ota El Proscrito · Oct 25, 2014

Ok, that could be the RAM or the GPU, can you give me your computer specifications?
If the bluescreen just happens sometimes: Try to buy new ram, if you have 4GB of RAM it shouldn't be expensive for you.

AbsoluteGuardian · Oct 26, 2014

Ota El Proscrito :

I ran the Windows Memory Diagnostic yesterday and it came up with no errors.

Specs are as follows:

OS: Windows 7 Home-Premium 64-bit
GPU: EVGA Nvidia GeForce GTX550Ti Superclocked
CPU: AMD FX-8120 eight-core
RAM: 16.0GB Dual-Channel DDR3 @ 671MHz (9-9-9-24)
MoBo: Gigabyte Technology Co., Ltd. GA-970A-D3 (Socket M2)

I'm thinking it might be some left over GPU driver since WhoCrashed always seems to hint at it being a driver and not hardware, but is there any way of cleaning out old drivers without deleting the current one? If not, could someone give me a step-by-step on how to do it properly? I like to think I'm quite tech-savvy but I'm slightly paranoid about messing this up.

Paul NZ · Oct 26, 2014

Upload the dmp files somewhere like onedrive then post the link

AbsoluteGuardian · Oct 26, 2014

https://onedrive.live.com/redir?resid=25D5DCDF19B84E6!162&authkey=!AGk6DBKg0TWVR_g&ithint=folder%2c I'm afraid these aren't the ones from yesterday, since Windows deletes dmp files but these are from...40 minutes ago. They're showing a different error than the ones from yesterday.

Paul NZ · Oct 26, 2014

Windows wont delete them ccleaner will if its ticked in its options

AbsoluteGuardian · Oct 26, 2014

Paul NZ :

Well...That's my bad then. I'll untick that for future reference. Still, there are two dmp files in that link.

Paul NZ · Oct 26, 2014

nvlddmkm.sys is causing one of the crashes the video drivers

I would see if there are any updates for your Logitech GamePanel the drivers are 5 yrs old from 2009. And the file belonging to this LGBusEnum.sys can cause the other stop error 0x0000001e

And LGVirHid.sys - Logitech Gamepanel Virtual HID Device Driver can also cause the other 0x1e stop error . The drivers for this are also old / from 2009

AbsoluteGuardian · Oct 26, 2014

Paul NZ :

I'll have a look into that right now.

AbsoluteGuardian · Oct 26, 2014

Would it be safe to just...Delete those drivers? I've had a look into it and I don't even have anything that uses their GamePanel tech, I have a cheap K200 Keyboard that was never actually advertised for gaming.

Paul NZ · Oct 26, 2014

Is there any entry in programs and features for it?? If there is uninstall it

Did you install a program for the K200?

AbsoluteGuardian · Oct 26, 2014

I only have entries for Logitech SetPoint and Logitech Gaming Software 8.46

I don't remember installing anything for the K200, I think Windows just pulled the default drivers for it.

Edit: I uninstalled both of the pieces of software, all the drivers that were 'problematic' appear to be gone. If this actually sorts out the BSODs I'll be amazed, although I'll know for sure when I try to render the video again.

Paul NZ · Oct 26, 2014

I dont think its ram related. Old drivers can cause crashes. So we'll what happens now that theyre not on the system

But the video drivers may still crash if you havent updated them. Or something

AbsoluteGuardian · Oct 26, 2014

Paul NZ :

I'll mark your post as the solution tomorrow, assuming nothing blows up while I'm rendering the video. Either way, thanks for your help. Even if this wasn't the main culprit then these drivers were causing problems and I'm glad to be rid of them.

Paul NZ · Oct 26, 2014

Sweet !

AbsoluteGuardian · Oct 27, 2014

So unfortunately, the mouse drivers weren't the cause of the rendering BSODs. I'm including a link to the newest dmp file.

https://onedrive.live.com/redir?resid=25D5DCDF19B84E6!163&authkey=!AB05azN8U1j-V4s&ithint=file%2cdmp

Paul NZ · Oct 27, 2014

Are you using a Shock4 controller? I would uninstall these drivers

I think this jswpslwfx.sys belongs to a dlink wireless adapter. See if there are updated drivers for it, these are old / from 2008

I see this file is on your system spfdrv.sys I think it belongs to some softperfect program. Whats the program?

AbsoluteGuardian · Oct 28, 2014

Paul NZ :

I've deleted jswpslwfx.sys (simply because I don't use a wireless adapter anymore) and spfdrv.sys since it seems very sketchy, I've never used a 3rd party firewall before.

I'm not using a DualShock4 controller but I am using DualShock3, however I've been using it for less than a month and these bluescreens have been happening for considerably longer.

Paul NZ · Oct 28, 2014

Ok well see how things go now

AbsoluteGuardian · Oct 28, 2014

That...Didn't fix things. Now, I don't have a crash dump log for this unfortunately, since it vanished after I did a system restore but while I was RECORDING some footage my PC bluescreened and this time the cause was dxgmms1.sys I suppose this has something to do with my graphics drivers, but they are completely up to date.

Paul NZ · Oct 28, 2014

Directx

If this is Win 7, download then extract / run this http://www.microsoft.com/en-us/download/details.aspx?id=8109

See if that fixes it

If this doesnt fix it disable hardware acceleration if you can

AbsoluteGuardian · Oct 28, 2014

Getting the DirectX redistributable now. I'll report back if anything happens again.

Paul NZ · Oct 28, 2014

AbsoluteGuardian · Nov 1, 2014

https://onedrive.live.com/redir?resid=25D5DCDF19B84E6!164&authkey=!APmN0F8zrj8LFvI&ithint=file%2cdmp Mo' BSODs Mo' Problems. I'm honestly lost now.

Paul NZ · Nov 1, 2014

Disable hardware acceleration if its on

Uninstall Smartdefrag

See if theres an update for HD-Hypervisor this is a known cause of crashes

RAM related BSOD

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