1TB Seagate Portable USB Device (USB (SATA)) not recognised by Windows 8

Sunaabh

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Oct 25, 2014
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My new laptop runs on win 8.1.

Some days ago my daughter plugged in her pen-drive and ever since, the laptop has stopped recognising the offending pen-drive and a few other ones (Not all of them). The system has also stopped recognising most of the usb mass storage devices I use (including the one for which this post is about. These removable devices however, are recognised and useable on my other laptops and pcs some of them running on Win XP and or Win 8.1.

I have tried uninstalling the driver and reinstalling them with out any success. Since the device works on the other computers, I presume the cables are ok. I am also inclined to exclude the usb sockets on the laptop from malfunction, because not all devices plugged into the three sockets show similar problem.

Am at wits end to correct the problem. I'll be grateful if some one can help me out.

Thanks