External Hard Drive will not show up on my computer

alfredsneade · Oct 26, 2014

I am having a problem with my external hard drive. It will not show up on "My Computer". I went to disk management, the drive shows, bit the line is black (not blue) and it says "Unallocated". Is there a way to fix this?

unreal9400 · Oct 26, 2014

Right click > Format.

alfredsneade · Oct 26, 2014

unreal9400 :

alfredsneade · Oct 26, 2014

I can't format or I'll lose all my files. How can I retrieve data and store all media files?

D_Know_WD · Oct 27, 2014

Hi there alfredsneade,

You most probably lost the partitions. I would advise you to try to recover the partitions with a partition recovery software. You can check out the following links:
http://www.tomshardware.co.uk/answers/id-1956932/recover-files-unallocated-space-external-hard-drive.html
https://www.youtube.com/watch?v=VgRamk_0ask

Hope this will help,
D_Know_WD

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