- Oct 26, 2014
- 4
- 0
- 4,510
I have recently been having a rather frustrating problem with my newly built computer. While playing games (i.e. Rome II: Total War or Borderlands: the Pre-sequel) my computer randomly freezes and the audio repeats in less than a half second interval. I am unable to get to the desktop and require a hard reset. This happens only when playing games and is completely random; it may freeze 10 minutes in or 3 hours in.
My specifications:
- ASUS Maximus VII Hero (Z97 chipset)
- Intel core i7-4790K Quad-core (4.0 GHz)
- Windows 7 (64 bit)
- EVGA GTX 970 SSC
- Crucial MX100 512 GB 6 GB/s SSD
- Kingston HyperX Fury Red (2x4 GB) 8GB DDR3 1866 GHz RAM
- Corsair AX860 Platinum Power Supply
I first did a little troubleshooting. I ensured that all my drivers were installed correctly. They appear to be and that had no effect. I then reformatted my SSD and started from scratch. That had no effect. To ensure that I was not using a faulty SSD, I formatted another hard drive and tried to run and play on that. My games still froze randomly. To rule out the RAM, I replaced the RAM with another set of 8 GB. My games still froze. Before I had my graphics card, I tried running those games on low settings and my computer froze, which I thought at the time was just the motherboard's integrated graphics being unable to run those games.
I ran a Heaven benchmark and the temp was roughly 55-75 deg C on highest settings.
By my estimation, that leaves either the motherboard, processor, power supply, a heating problem, some hardware incompatibility or a software issue. Unfortunately, I am incredibly ignorant when it comes to computers. Any advice you can provide me would be greatly appreciated. Please let me know any information you would like me to provide.
My specifications:
- ASUS Maximus VII Hero (Z97 chipset)
- Intel core i7-4790K Quad-core (4.0 GHz)
- Windows 7 (64 bit)
- EVGA GTX 970 SSC
- Crucial MX100 512 GB 6 GB/s SSD
- Kingston HyperX Fury Red (2x4 GB) 8GB DDR3 1866 GHz RAM
- Corsair AX860 Platinum Power Supply
I first did a little troubleshooting. I ensured that all my drivers were installed correctly. They appear to be and that had no effect. I then reformatted my SSD and started from scratch. That had no effect. To ensure that I was not using a faulty SSD, I formatted another hard drive and tried to run and play on that. My games still froze randomly. To rule out the RAM, I replaced the RAM with another set of 8 GB. My games still froze. Before I had my graphics card, I tried running those games on low settings and my computer froze, which I thought at the time was just the motherboard's integrated graphics being unable to run those games.
I ran a Heaven benchmark and the temp was roughly 55-75 deg C on highest settings.
By my estimation, that leaves either the motherboard, processor, power supply, a heating problem, some hardware incompatibility or a software issue. Unfortunately, I am incredibly ignorant when it comes to computers. Any advice you can provide me would be greatly appreciated. Please let me know any information you would like me to provide.
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