No power to mouse or keyboard, no monitor signal - new build need advice

Monkeymanbob · Oct 30, 2014

As the title mentions I've just built my first PC - it powers up, fans spin, optical drive works. But that's it, nothing to the monitor (removed graphics card and tried mobo output) - tried booting with one stick of ram, tested all connections and ran through the trouble shooting steps here on the forum.
Nada

Have I got a crock mobo (MSI Z97-G43 Gaming Intel LGA1150 Z97 ATX ) or am I one of a long list of newbies who has (not) done something blindingly obvious.

I read that MSI has a high failure rate out of the box - am I just unlucky?

Thanks for the help in advance.

tiny voices · Oct 30, 2014

I doubt the board is bad. MSI is ALOT better than they were in the past and currently have the same failure rate as ASUS.

Can you list the whole build?

Monkeymanbob · Oct 30, 2014

Sure

MSI Z97-G43 Gaming Intel LGA1150 Z97 ATX
XFX PRO750W Core Edition 80+ Bronze ATX 750
G-Skill 8GB Ripjaws X DDR3 2133 Dual Kit
Seagate Barracuda 3.5 inch 2TB 7200 RPM 64MB
Intel Core i5 4690K 3.5GHz Socket 1150 6MB L3 Cache Retail Boxed Processor
MSI GTX 970 GAMING Twin Frozr V 4GB GDDR5 Dual DVI HDMI DisplayPort PCI-E
Cooler Master Hyper 212 EVO AMD Intel Processor Cooler
Cooler Master K-series K280 - Usb3.0 Atx Case

tiny voices · Oct 30, 2014

Should be working fine. Are you 100% sure that you did not bend any CPU pins when installing the CPU? Even touching them at all can screw them up and they cause problems just like this.

Also, are you positive the monitor is set to the correct input?

Monkeymanbob · Oct 30, 2014

Surely the mouse and keyboard would still power up tough irrespective of the monitor set up (but no, I'm not sure in regards to the monitor - in my ignorance I assumed that the monitor would just plug and play).

So remove the fan, check the pins?

tiny voices · Oct 30, 2014

I would try settings the monitor to the correct input first.

What USB ports are the keyboard and mouse in? Motherboard or case? 3.0 or 2.0?

Monkeymanbob · Oct 30, 2014

Ive only tried the motherboard ones which I believe are 3.0

tiny voices · Oct 30, 2014

There are 2.0 ports on the motherboard also. use those.

tiny voices · Oct 30, 2014

You have gone this this in ENTIRETY right?

Monkeymanbob · Oct 30, 2014

Ok, I'll try all ports, front and back - in regards to the monitor (I'm trying via the motherboard prior to putting the graphics card back in) and sorry for the dumb question, but what settings should I be using?

Monkeymanbob · Oct 30, 2014

@Tiny voices: Twice! Didn't want to waste anyone's time for it to be something that was on the check list - hence why I tried booting with one chip, etc, etc

tiny voices · Oct 30, 2014

You should have the monitor set to whatever cable input you are using. So if you are using DVI, it should be set to DVI.

Monkeymanbob · Oct 30, 2014

Then yes it is set correctly.

Using the same cable from older setup, literally just moving the cable across - out the back of one into the DVI port of the mobo

tiny voices · Oct 30, 2014

No VGA adapter or anything?

Monkeymanbob · Oct 30, 2014

Yep got an adapter for the graphics card - which currently resides back in its box as it not of much use. I got no joy when it was in the machine
The mobo has a DVI connection which I have had it connected to with no luck

tiny voices · Oct 30, 2014

I mean you are not using an adapter right?

Do you have a motherboard speaker? Do you get any POST beeps?

Monkeymanbob · Oct 30, 2014

Nope, not using an adapter.
Yes to the speaker, no to the beeps

tiny voices · Oct 30, 2014

No beeps at all? Hmm. If you are going to RMA the board, first remove the cooler and CPU and CLOSELY inspect the pins.

Monkeymanbob · Oct 30, 2014

Ok, I'll do it in the morning. Currently fatigued after putting the thing together and then smashing head against wall in frustration.

Thanks for your help, always find you guys on this forum patient and helpful - i'll check back tomorrow and update once I have looked at the pins

tiny voices · Oct 30, 2014

Glad to help!

Erozen · Oct 30, 2014

Hey, I always like to undo everything and rebuild everything. Sometimes you tend to miss out on a cable or didn't plug it properly. Some have pins so need force to plug in, and some theres only one way to plug in so you can't have any errors. I recommend doing that before RMA.

Good luck!

Monkeymanbob · Oct 31, 2014

Ok, so I rebooted with just the mobo in - got a boot up screen (weee!)
Added graphics card - got a boot up screen (so close)
Connected hard drive - feck all.

Thoughts

Monkeymanbob · Oct 31, 2014

I truly am perplexed.
If it does boot the light flashes, fan spins a bit then stops, then starts until I turn it off

No power to mouse or keyboard, no monitor signal - new build need advice

Distinguished

Titan

Distinguished

Titan

Distinguished

Titan

Distinguished

Titan

Titan

Distinguished

Distinguished

Titan

Distinguished

Titan

Distinguished

Titan

Distinguished

Titan

Distinguished

Titan

Reputable

Distinguished

Distinguished

Share this page