i have the same problem as well. I/O device error.

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Andre onate

Reputable
Oct 30, 2014
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4,510
in computer management the external disk shows up but there's limited info. plus i cant initialize it because of this error. been trying a few things, but not successful either.
 
Solution
SuperSoph_WD
Welcome to the community, Andre onate!

Several things you could try:
1/ Try to 'Safely Remove' the external drive and then reconnect it again, sometimes a simple reset can be the solution.
2/ The error might be because of the drivers on your computer. So I'd advice to try the HDD on another PC/laptop.
2/ I'd also suggest to check if you have the latest firmware update of your external drive. If it is outdated, it can reflect the performance of your drive.
3/ Can you access the drive through Device and/or Disk Management? If yes, what is the information the tools show about the drive?
4/ Another thing you can try is to check the HDD through Windows' Command Prompt (run it as administrator), type chkdsk x: /r (where x: is the drive...
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SuperSoph_WD

SuperSoph_WD

Glorious
Jul 30, 2014
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Welcome to the community, Andre onate!

Several things you could try:
1/ Try to 'Safely Remove' the external drive and then reconnect it again, sometimes a simple reset can be the solution.
2/ The error might be because of the drivers on your computer. So I'd advice to try the HDD on another PC/laptop.
2/ I'd also suggest to check if you have the latest firmware update of your external drive. If it is outdated, it can reflect the performance of your drive.
3/ Can you access the drive through Device and/or Disk Management? If yes, what is the information the tools show about the drive?
4/ Another thing you can try is to check the HDD through Windows' Command Prompt (run it as administrator), type chkdsk x: /r (where x: is the drive letter of your external drive), this will locate bad sectors and recover readable information.

Hope this helps you!
SuperSoph_WD
 
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