Computer freezes as soon as graphics card takes any strain.

jamesthefreak · Oct 31, 2014

Hello everyone, I hope you can help me.

I recently built my first computer by buying parts rather than a pre-built system. These are the specs:

AMD FX-9370 Eight Core Processor ~4.4GHz - Processor
16348GB RAM - Corsair Vengeance DDR3 4x4GB
Sapphire R9 290 Tri-X OC - Graphics Card
ASUS M5A97 LE r2.0 - Motherboard
Corsair CX 750 power supply

Whenever I put any strain on my graphics card (WoW, Warframe, Shadow of Mordor, even the Performance Index checker in Windows) my computer will freeze. I don't get a black screen, everything just freezes in place and I have to hard reboot.

I had a unbranded power supply previously so I've just switched to the CX which had a higher power output. I've installed the 14.9 AMD Catalyst Control Center and drivers.

I can browse the internet and listen to music to my heart's content, but as soon as I put any strain on my GPU, it freezes up. Any thoughts?

Thanks for your help.

James

amd4lif3 · Oct 31, 2014

my thought is that you have received a faulty gpu that card is a beast return it and get a new one

amd4lif3 · Oct 31, 2014

your powersupply should be fine try checking the temperatures in game

jamesthefreak · Oct 31, 2014

I've just tried playing Smite, which is a DirectX9 game, rather than DX 10 or 11 and it was able to play for about 15 minutes before it froze.
I'll check the temperatures now.

amd4lif3 · Oct 31, 2014

jamesthefreak · Oct 31, 2014

The GPU runs at a constant 55C, sometimes moving between that and 59C but nothing higher than 59 or less than 55 whilst gaming.

I don't think it's a heat problem, then. My CPU runs between 35% and 55% usage, but that's on a constand 58-62C as well.

Got to walk the dog, but back soon.

amd4lif3 · Oct 31, 2014

ok then heats no issue

jamesthefreak · Oct 31, 2014

If it isn't heat, should I try to reinstall drivers from a different version? 14.2 maybe?

amd4lif3 · Oct 31, 2014

like i said before warrenty thus replace faulty graphics card probally the card

jamesthefreak · Oct 31, 2014

I guess, I'll try sweeping my drivers, reinstalling and seeing if that's the issue.

amd4lif3 · Oct 31, 2014

so have you reinstalled windows recently???

jamesthefreak · Oct 31, 2014

Sorry for the slow reply, I uninstalled my drivers and I couldn't get back in due to blue screens. Only just got back on and installed drivers.

I reinstalled Windows when I put in my new hardware, yeah.

jamesthefreak · Oct 31, 2014

I've installed the drivers from the disc provided with the card btw, the 13.2 drivers. I'm going to see how well that runs.

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