I need instructions in layman's terms

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Rowdy Mills

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Mar 3, 2014
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I asked this a while back. I received one answer, but , now I can't even get my computer to boot. I czn't get on to even try to use a disk utility. I just need to know how to get my computer running again. For the past year, I keep getting the message that the hard drive is failing and imminent. Save all data. I have downloaded several of the hard drive testers and all of them say there is nothing wrong. I did a complete system restore to factory condition. Now it won't boot. It says, "windows failed to start . A recent hardware or software change may be the problem. I don't have a instillation disk. It says to contact system administrator or computer manufacturer for assistance. File: \Boot\BCD Status: Oxc000000f". Is there anything I can do to get it working again?
 
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Rowdy Mills

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Mar 3, 2014
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It's a laptop. Compaq CQ57-339WM. It won't even let me start in safe mode. Unless I'm just not doing it the right way. I'll try to do another reset. I think I already tried that a couple of times and it did the same thing.

 
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Rowdy Mills

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Mar 3, 2014
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I'm not very experienced at this. I've asked questions before and when a question is answered I sometimes don't even understamd the directions are telling me to do. I thought the more I posted, the better chance I have or getting an answer that I can understand. I'm going to try your sugestion. I'm keeping my fingers crosseed


 
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iam2thecrowe

iam2thecrowe

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Jul 4, 2010
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^do this. Do a restore to factory defaults from recovery partition (wipes all your data).
 
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Rowdy Mills

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Mar 3, 2014
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I've done that now three different times. After it completes the recovery, it says this. It says, "windows failed to start . A recent hardware or software change may be the problem. I don't have a instillation disk. It says to contact system administrator or computer manufacturer for assistance. File: \Boot\BCD Status: Oxc000000f". That's why I was trying to get some assistance to start with.
 
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iam2thecrowe

iam2thecrowe

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Have you actually changed the pc from its original configuration? eg different motherboard, video card etc? if so then the recovery probably wont work till you put the original hardware back in because all the drivers and windows ssid are different.
 
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Rowdy Mills

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Mar 3, 2014
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I haven't changed anything. I'd have to go and look what I posted about the hard drive. I was getting imminent danger of failiure. I had been getting that for almost a year. Computer still worked, though. But when I did the recovery, it just won't boost. I'm going to try the ISO if I can figure it out.
 
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iam2thecrowe

iam2thecrowe

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Jul 4, 2010
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might be an idea to find out what brand hdd is in the laptop (normally can see in bios setup). if you can get on another computer and get on the net, you can normally download the manufacturers hdd diagnostic tool ( example: http://www.seagate.com/files/staticfiles/support/downloads/seatools/seatools-dos-guide.pdf ) and burn it to a bootable cd. You can then run it and it will scan the hdd and mark any bad sectors as unusable. You can then try the recovery partition again and it wont write to any of the bad sectors and you might get it up and running, if its just a hdd problem.
 
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