- Aug 17, 2011
- 39
- 1
- 18,535
Hey everyone! So I need some help with this problem I have been having since I build my computer from scratch.
Basically, I seem to be losing internet connection randomly every now and then momentarily. For example, If I am playing League of Legends almost every time I am in the loading screen the client crashes and says that I have lost connection, so I have to keep clicking reconnect to game, fail to connect numerous times, until I can finally connect again. Other times, at least once a game, at some point in the game I lose connection and I get a message saying "attempting to reconnect" which can last for a couple of minutes before I reconnect or drop out. Another case would be when I am playing World of Warcraft. Out of no where the game will crash and say that I got disconnected, and I will have to try to reconnect multiple times before actually successfully reconnecting.
Another major issue I have is with Windows update. because of my connection issue, whenever I attempt to check for windows updates, I get the windows error message/code "80072EFE". The only way to get by this issue for updating my windows is if I uninstall my internet/network drivers, and reinstall again. When I do that my new updates appear and the error message doesn't show. However, once I finish updating new updates, shut down my computer, or anything of that nature the issue occurs again, unable to check for updates, etc.
It is important to note though that my tiny network icon on my desktop home screen doesn't ever show that I have lost connection to the internet, even when the problems occur I've noticed that the icon shows that I always have "internet access".
personally, I have no clue what the heck is going on but I have narrowed down the possible causes in my mind for the problem to:
1) faulty motherboard
2) something blocking or causing limited access to internet or servers for the games or windows updates.
What's confusing though is that I have 2 other laptops, and 1 other wired connected desktop that do not have any similar issues. It is only this specific computer I build myself that has these connection troubles.
Some information about my computer:
Wired cable connection
Modem = Motorola SB 6141 (just bought this today)
Router = Asus AC-1200 (also bought this today)
Motherboard = Z77MA-g45
Speed Test results = 108.34 Mbps Download Speed / 10.95 Upload Speed
ISP = Time Warner Cable
Operating system = Windows 7
Light color shown at Ethernet port: Solid Orange, and a small green flashing light
And yes, I do have all the latest mobo/driver/gpu updates, to date
If there is anything else that I need to provide to help get faster support please let me know!
I have been considering buying a new modem (maybe the Motorola SB 6120) and a separate router (any suggestions?) assuming my connection problem is coming from that source.
Basically, I seem to be losing internet connection randomly every now and then momentarily. For example, If I am playing League of Legends almost every time I am in the loading screen the client crashes and says that I have lost connection, so I have to keep clicking reconnect to game, fail to connect numerous times, until I can finally connect again. Other times, at least once a game, at some point in the game I lose connection and I get a message saying "attempting to reconnect" which can last for a couple of minutes before I reconnect or drop out. Another case would be when I am playing World of Warcraft. Out of no where the game will crash and say that I got disconnected, and I will have to try to reconnect multiple times before actually successfully reconnecting.
Another major issue I have is with Windows update. because of my connection issue, whenever I attempt to check for windows updates, I get the windows error message/code "80072EFE". The only way to get by this issue for updating my windows is if I uninstall my internet/network drivers, and reinstall again. When I do that my new updates appear and the error message doesn't show. However, once I finish updating new updates, shut down my computer, or anything of that nature the issue occurs again, unable to check for updates, etc.
It is important to note though that my tiny network icon on my desktop home screen doesn't ever show that I have lost connection to the internet, even when the problems occur I've noticed that the icon shows that I always have "internet access".
personally, I have no clue what the heck is going on but I have narrowed down the possible causes in my mind for the problem to:
1) faulty motherboard
2) something blocking or causing limited access to internet or servers for the games or windows updates.
What's confusing though is that I have 2 other laptops, and 1 other wired connected desktop that do not have any similar issues. It is only this specific computer I build myself that has these connection troubles.
Some information about my computer:
Wired cable connection
Modem = Motorola SB 6141 (just bought this today)
Router = Asus AC-1200 (also bought this today)
Motherboard = Z77MA-g45
Speed Test results = 108.34 Mbps Download Speed / 10.95 Upload Speed
ISP = Time Warner Cable
Operating system = Windows 7
Light color shown at Ethernet port: Solid Orange, and a small green flashing light
And yes, I do have all the latest mobo/driver/gpu updates, to date
If there is anything else that I need to provide to help get faster support please let me know!
I have been considering buying a new modem (maybe the Motorola SB 6120) and a separate router (any suggestions?) assuming my connection problem is coming from that source.
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