Hard Drive Issues with CHKDSK

Shpati

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Basically, here's all the detail:

I was playing World of WarCraft, and it froze. I had to improper shutdown it. Then the CHKDSK prompt showed up. I skipped it. And my computer booted (it took while), but it was bugging bad. I couldn't right click or load programs. I restarted and tried Safe Mode, but it just froze when it was loading the Windows Files. Eventually, I restarted again, and accepted the CHKDSK prompt this. This CHKDSK was 3 stages long and it finished. My computer ran this time with a fast boot, without the bugging.

During stage 1 of this CHKDSK scan, I got this:
File record segment 207312, 207313 is unreadable.


That's all I got, because I was away mostly when it was scanning

However, after being shutdown for a while, it prompted me to run CHKDSK again. I skipped it. After a restart, it was still asking me to run it. I skipped it. But I went into my local drive and scheduled to run CHKDSK myself with the "attempt to fix and recover bad sectors" option checked. It is at stage 4 right now. It's been at 16% for a while now (it's not stuck there, since the file processes number is going up). So this might take a while

During this scan, I got this:
Recovering orphaned file BLIZZA~2.EXE (140214) into directory file 207314
- some other message like this for blizzard/warcraft items, but I don't see a reason to post them all.

CHKDSK is verifying security descriptors (stage 3 of 5)
279296 file SDs/SIDs processed.
Security descriptor verification completed
31091 data files processed
CHKDSK is verifying USN journal 36731128 USN bytes processed.


CHKDSK is verifying file data (4 of 5)
Windows replaced bad clusters in file 13557
of name \SYSTEM~1\{19088~1.


Some other things that might matter.
- One, I already did a full CHKDSK scan and a defrag about 3 days ago before all these problems happened.
- Two, I let my brother use my computer one or two days before my problems. After I went on, I got the CHKDSK message. He swears that he didn't improper shutdown the computer. So it's possible this CHKDSK message was a problem a little before my WarCraft froze?
- Three, I haven't tried Safe Mode again, but I will once this scan finishes and see if it works.

This is an ASUS N61JQ Laptop with a 2.5 HDD. Windows 7. And this is all for my main Local C Drive.

That's all the detail I got so far.



Here are my questions. I know there are some other threads on this, but I couldn't find anything more recent.

1) Generally, what's your opinion on all of this?

2) If the CHKDSK message keeps showing up after this scan, what can be the problem? On the internet, I saw that there are some command lines that can stop the message from showing up, but I feel that isn't solving the problem unless me or a program I use mistakenly messed with the windows files to always prompt for a CHKDSK scan. In this case, I don't mind using those command lines. However, If there is something actually wrong with the HDD and windows keeps asking to CHKDSK it, I rather fix it than just avoid the message. But I honestly don't know how to check if it is a CHKDSK schedule error or an actual HDD problem. Is there a way to check that?

3) Should I defrag?

4) I don't know how to reformat a laptop HDD. But will a factory restore work just as well? I still have the recovery discs or can I can use the recovery partition. You think this will fix the issue? I haven't factory restored in 2 years now. I used to do it once a year.

5) What's the best way to see what files CHKDSK recovered, altered, or deleted?

By the way, I put it in the Storage section b/c I thought it was more fitting, If you think this belongs in the Windows 7 section, let me know and I will ask a moderator to move it there.

EDIT: Update, it finally got passed 16%, and it looks to be going much faster. It's at 19% right now.
 
Solution
1.- Like CHKDSK reported, you have bad sectors in your HDD, probably caused by a hard shake while the HDD was operating.

2.- if CHKDSK pops up again most likely the OS is still detecting some failure in the HDD or the registry messed up and created several instances of CHKDSK, googling a little and you'll find out how to eliminate any extra instance of scheduled CHKDSK in the registry.

3.- Shouldn't be necessary.

4.- A factory restore won't relocate the bad sectors in the HDD, best thing to do is to backup all important data, and then completely format the HDD (better with a low level format utility like those found in Hiren's Boot) This way the format process will "hide" the black sectors so they don't get used again.

5.- I have no...
1.- Like CHKDSK reported, you have bad sectors in your HDD, probably caused by a hard shake while the HDD was operating.

2.- if CHKDSK pops up again most likely the OS is still detecting some failure in the HDD or the registry messed up and created several instances of CHKDSK, googling a little and you'll find out how to eliminate any extra instance of scheduled CHKDSK in the registry.

3.- Shouldn't be necessary.

4.- A factory restore won't relocate the bad sectors in the HDD, best thing to do is to backup all important data, and then completely format the HDD (better with a low level format utility like those found in Hiren's Boot) This way the format process will "hide" the black sectors so they don't get used again.

5.- I have no idea.

Before going to format your HDD, backup all your data as mentioned before but also make sure to have in hand the OS installer and the appropriate drivers you're gonna need to install after the OS gets set, that is chipset drivers, sound, LAN, Wireless adapter and video drivers, you might need also the drivers for your webcam and keyboard for extended functionality, all of these you should be able to download from your laptop's website.


EDIT: There's also the chance that your HDD is starting to die, I'd suggest that after formatting it with Hirens Boot use the chkdsk Hiren's boot has in order to verify the HDD isn't having any other issues.
 
Solution

Shpati

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Thanks RadiKaL.

I was away while the CHKDSK finished, and it looked like it looped into another scan lol. and it's slow at 16% again.

Good thing I don't have much to back up.

Are these factory discs I have (they are 5 discs) the OS installer as well? These discs (to my knowledge) are exactly what's in the recovery partition. Or do I need an actual Windows 7 DVD?
 

Shpati

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I found the Chkdsk logs and it said the scan I did a couple of weeks ago had no bad sectors. The one that happened last night said it had 4 KB of bad sectors, and the latest one had 8 KB of bad sectors. But after the scan was finished it said "this device is clean", so I guess that's good.

I couldn't find how to remove multiple instances of CHKDSK schedules, so I just did a CCleaner Registry Cleaning.

I haven't gotten the CHKDSK prompt yet after several shutdowns and restarts.

So, I don' think the latest CHKDSK scan I did actually looped into another scan. I think it just did another scan since the previous one found some errors.

I'm probably going to try that Hiren's Boot format so it black outs these bad sectors.