Asus rampage x99 V crash randomly in bios and windows

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Zordrack

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Oct 16, 2014
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I need help with my new build.
The first time I started the computer I went into the bios and it freezed just when I was navigating in the different menu.

It's more like an intermittent problem. Sometimes it wont crash and sometimes it crash after a few minutes.

I installed windows anyways and it does the same thing in windows.

I did some troubleshooting on my own and it left me even more confuse than before.

I have two kit of ram 8x4gb I found one kit was giving me error with memtest86 and the second one was fine. So I removed the first kit and the problem was still there?!!!

I tested the ram with 4 stick at the same time. I have been told that I should test the stick one by one. Anyways the parts I ordered can't be all defective what the hell is going with this pc. I'm really discouraged right now I have been messing with this for the past 2 weeks.

Cpu: i7 5930k I ran prime95 and got no error

Motherboard: asus rampage v x99 I'm starting to suspect the motherboard

Ram: g.skill 8x4gb 2133mhz

Psu: corsair 1500axi there's a self test switch on the psu and got no error I believe the psu is good

Ssd: xp941 samsung m.2 connector windows installed on it like a charm.

 
Solution
S
As stated earlier I was having the same issue. But for my case it wasn't the RAM or any internal hardware.

So the conclusion to this issue is 2 factors:
1-Power in my home is not steady due to a very old fuse box tripping all the time. (Going to have it replace soon)
2-Faulty and partially failed surge protector.

Conclusion and fix:
-I pretty much went out and bought a APC backup battery (which provides constant steady power since the battery draws the charge from the house to charge, and the computer draws the consistent power from the battery. So no flex in the power band that causes crashes and random power down)
-Ran a 3 day stress test at 100% load on GPU, RAM, and CPU without a random crashes and shut down.
-CHECK YOUR SURGE...
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Zordrack

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The video card is a gtx 480 never had problems with it. It's an old one that was using in my last build while I wait for my gtx 980.

I updated the bios to the lastest version it didn't change anything.
 
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Siffer703

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Jan 30, 2015
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I am having the same issue. I thought it was from the overclocking of my 5820K. But I never suspected it to be a RAM issue. Even when I overclock it from 3.3 to 3.8 its randomly crashing at least once a week or so. I don't have g.skill RAM, I have the crucial ballistics sport DDR4 RAM. Also the rampage v extreme. Do you know if the rampage v x99 and the extreme edition are similar?
 
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Zordrack

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Oct 16, 2014
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I don't know if they are similar. I could check that later

I would start by reseting bios to default and test each memory stick one by one. I had lot of trouble with brand new ddr4 three times in a row i got defective kit.

If you have a ram disk disable it. There's also a wifi driver that need to be updated it can cause crash issue.

It could also be an hdd/ssd that is starting to fail. Try reinstalling windows on a different drive. Most of the time these kind of crash are hardware related.

l will write back if I can think of something else.
 
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Siffer703

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I do have a SSD that is pretty much brand new. But I can't see anything in the log that shows any kind of symptom that the SSD is faulty. I haven't try the RAM test yet. I will definitely try that out. Keep me posted as I will let you know what I find out with my issue. Thanks.
 
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Siffer703

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Jan 30, 2015
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As stated earlier I was having the same issue. But for my case it wasn't the RAM or any internal hardware.

So the conclusion to this issue is 2 factors:
1-Power in my home is not steady due to a very old fuse box tripping all the time. (Going to have it replace soon)
2-Faulty and partially failed surge protector.

Conclusion and fix:
-I pretty much went out and bought a APC backup battery (which provides constant steady power since the battery draws the charge from the house to charge, and the computer draws the consistent power from the battery. So no flex in the power band that causes crashes and random power down)
-Ran a 3 day stress test at 100% load on GPU, RAM, and CPU without a random crashes and shut down.
-CHECK YOUR SURGE PROTECTOR!! I believe this is one of the most important piece of hardware that gets overlooked.

Thank you everyone for the help.
 
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Solution
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WolfXXX

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Feb 9, 2015
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I had this problem also... rampage v extreme 5930k evga 980 gtx corsair h100i cpu cooler 1600 watt evga psu. Started with mushkin ram 16gb ...tested bad with memtest exchanged it for g skill 2 kits of 16gb so now 32gb ..... problem still there ..... then I exchanged the motherboard everything great for 2 weeks .... then yesterday it started again ... what the f __k is going on .... this doesn't make any sense ... temps are fine .... I think its something to do with the motherboard ... the way its handling power ....can't log anything as it just reboots whenever it wants to ...whether your in bios or windows ....

P S. Im running my pc into a ac voltage amp line conditioner ... my other pc asus rampage iii intel 970 1000 watt corsair psu 680 gtx amp worked fine.... works fine
 
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Siffer703

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Jan 30, 2015
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Siffer703

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Sorry for not actually providing an answer WolfXXX. So I'm going to provide one here. Check you power input. I resolved my issue with a APC backup battery. Power in my unit is very unstable and the APC is stable enough to keep my system power consumption stable and the issue is resolved. Since you running your comp out of a AC voltage amp line, you might want to use a APC back up battery or any other brand of your choosing. So here is how it will work. The backup batter will take power in from the AC voltage amp line (that's might be very unstable) and charge itself. Then when your plugging your comp in to the backup battery your getting constant charge from the backup battery (since your actually consuming the battery power and not the unstable power from the source.). So if there is a flex in power, only the charging side of the battery will be affected, but since it holds charge, you will never see or feel the difference. Let me know how it goes.
 
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WolfXXX

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Feb 9, 2015
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The purpose of the ac line amp is to regulate a clean voltage and amperage signal ... it has a lcd display that shows voltage and amperage ... with that you can calculate wattage ... its not fluctuating .... what your recommending is not a solution ... its an extra piece of hardware that shouldn't be necessary to run a pc ... the problem must be the way asus is distributing power across the board ...different peripherals some same as other people have... are getting this problem ... im starting to see this posted up in different forums ... very eager to find a solution ... needing a battery backup apc is not a solution
 
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Zordrack

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Oct 16, 2014
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It's probably not the motherboard. After I solved my ram problem. I had trouble with my 3 way sli gtx 980. I couldn't run any 3d app in fullscreen with sli on. As soon as they were under load the pc crashed. I had to rma all 3 cards to make it work.

My point is tha I suspected the mobo each time from the start and it wasn't the problem. Changing the Mobo should be the last solution.

Like I said earlier be sure your ram is working correctly. Boot your pc with only one stick and seen how it goes. Try to play a video, open an app...

Check all your drives. I had an ssd that was failing. Sometimes it would just stop working like if I pulled the plug on it and it got me some bsod cause of that.

Test each video card, reset bios/cmos, try a fresh install
Be sure all studs Under the mobo are at the right place and remove the unnecessary one that could cause a short. I saw this once.
 
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ReezyJeezy

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Jul 4, 2017
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its not the ram, its not the motherboard, gpu's, psu, or ssd....its the chip...the blue screens im getting are watchdog errors and when i look that up it has to do with cores or threads not communicating properly with each other. If it has anything to do with power, its the voltage to the chip
 
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