AMDA00 Interface Problem

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ziggywilky

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Nov 2, 2014
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Not sure if im putting this in the right place but here goes. I recently bought a Titan black graphics card. I went to install my new card last night and after doing so tried to boot up my computer. My computer booted and loaded to my desktop where it went about installing the new drivers for the card. It then asked me to restart my computer to finish what it was doing so i did. After restarting and hitting the windows loading screen instead of loading my desktop it booted to a black screen. Then after a while it restarted. I booted into safe mode which worked fine and checked device manager where i noticed that the AMDA00 driver had a yellow exclamation. i tried to update the driver, no luck, tried disabling it and the computer still wouldn't load my desktop. However once i put my old graphics card back in it worked fine again. I have no idea whats going on please help.

Old GPU: EVGA Geforce GTX 780 Ti superclocked
New GPU: Titan Black
Motherboard: Asus Sabertooth Z87
CPU: i-7 4770k
OS: Windows 7 Ultimate 64bit
 
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ziggywilky

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Nov 2, 2014
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The old card was an Nvidia the titan is Nvidida aswell.
 
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ziggywilky

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I tried the clean install but it still wont load windows. I checked device manager again in safe mode and its still got the yellow exclamation mark.
 
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The Original Ralph

The Original Ralph

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Sep 14, 2011
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I'M far from computer literate but are you guys sure that AMDA00 Interface driver is gpu related?

reason i ask, i just did a fresh install on my computer, running an Asus Z97 board (Z97M-Plus) with a Nvidia GeForce GTX 750 Ti card. When i checked my device manager, i found an yellow exclamation point alarm triangle next to an "unknown device" under "system devices". Windows suggested i update the driver so i did, and got the following indication that it had encountered an error installing the AMDA00 Interface driver:

AMDA00%20Interface%20driver%20installation%20attempt_zpsaizr7pno.png


larger image: http://i816.photobucket.com/albums/zz81/vze86qtl/AMDA00%20Interface%20driver%20installation%20attempt_zpsaizr7pno.png

at least that identified the "unknown device" as the AMDA00 Interface, i remembered there was a driver in the Asus disc, but i pulled a fresh download from Asus web to install manually. When i did, i got the following indicating the ASUS Probe II Sense driver had installed successfully:

AMDA00%20Interface%20driver%20installation%20attempt%20II_zpschpbuwng.png


larger image: http://i816.photobucket.com/albums/zz81/vze86qtl/AMDA00%20Interface%20driver%20installation%20attempt%20II_zpschpbuwng.png

I assumed that "probe II sense " was a temperature sensor ...... am i wrong.

and btw, after installing it, i still have the frigging yellow triangle alarm. Odd, but when i install it using the Asus setup icon, it shows the above successful installation message, and if i use the windows "update driver" route, pointing it at the driver file on my desktop, it comes back with that unsuccessful message in the first photo.

in case it helps shed some light on the issue for the OP, i'm not having any issues with windows booting, but oddly, when i first did the driver installation route using the "let windows update the driver", when i maximized my web browser all i got was a white screen, and same with my email browser. I closed both and re-opened and had full web display, ie no white screen.

I was only searching to resolve the yellow triangle alarm, and hoping resolving that would resolve one other issue i've got, that occasionally i get a small window flashing open then shuts again real fast - never stays open long enough to see what it is.

 
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The Original Ralph

The Original Ralph

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The Original Ralph

The Original Ralph

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it's not windows - i just did a complete fresh re-install of Windows 7 x64 2 days ago (and all my drivers), everything following ASUS's directions.

anyway, first thing i noticed after dis-abling the unknown device under system devices in device manager, was when i rebooted, the total time from hitting the start button to windows loaded was maybe 10 seconds (i'm running a i7-4790 cpu) but this is the first time i've seen this thing boot this fast. One of the posters in that thread had reported the same result, and he assumed windows was taking time looking for "the device" or it's driver before dis-abling it.

i've done some browsing before coming back and didn't see the flashing screen that i mentioned above.

To the OP, go to microsoft download center and search for AMDA00 Interface driver and you'll see the same threads i did - fwiw, i assume you can view device manager in safe mode and dis-able the unknown device. If it doesn't help you can always go back and re-enable, again i assume that - YMMV

hope it helps
 
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The Original Ralph

The Original Ralph

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i was curious what the asus PROBE II Sense driver was for and did some more research and found three posts identifying it as the thermal probe driver and apparently some folks have successfully installed it. Figured i'd post the links to those threads here as it may help someone else searching for AMDA00 Interface issue resolutions

http://www.tomshardware.com/answers/id-2248940/crashing-ntoskrnl-exe-asus-probe.html

http://www.overclock.net/t/1453793/asus-z87-unknown-device-in-device-manager-acpi-pnp0a0a/10

http://www.overclock.net/t/1453793/asus-z87-unknown-device-in-device-manager-acpi-pnp0a0a/10

but apparently it is installed as part of the ASUS AI Suite III package, which if you want to un-install, after un-installing the AI Suite III, there's a AI Cleaner utility - raja@asus posted a link to it in his Asus Motherboard thread over in the mobo forum.

Interesting part is when i ran the asus performance monitoring utility it never showed a CPU temp above 67C - then when i installed RealTemp monitoring utility, it showed cpu temps in the 96-100C range when under full load. The Intel XTU (extreme tuning utility) showed the identical temps. It's starting to make sense now why the asus utility was so far off - it's a defective driver
 
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