- Jul 28, 2014
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Hello, so I already opened a thread about this discussion on another part of the forum, but no one seems to know about it in the slightest. In the meanwhile, I've come to the conclusion/theory that it's my GPU and the drivers that go along with it. Here's the previous thread for reference:
http://www.tomshardware.com/answers/id-2354872/video-compressed-causing-artifacts.html
Here's my specs:
Model: Asus R510-DP
Motherboard Model: X550DP
CPU: AMD A10 5750M APU
Graphics: AMD Radeon HD 8670M 2GB(it's the on-board APU graphics with an HD 8650G card)
OS: Windows 8.1 Retail
HDD: WD Black 2 SSHD 120GB + 1TB
RAM: 8GB DDR3 1600 MHZ
Resolution: 1920X1080
To give a little insight, this is an OEM machine obviously since it's a laptop and it's from Asus, however I was having problems with Windows 8.1 and the hard disks, the first one I believe had a bad sector and the second one was just extremely slow. On top of that Windows 8.1 kept getting corrupt through updates for some reason, so I decided instead of sending it in again, I bought a WD Black2 SSHD(which is FANTASTIC) and a retail copy of Windows 8.1. After installing everything, it is all perfect except for one thing, my GPU drivers stopped showing up after a particular update. After investigating, I found that there had been an update with Windows 8.1 which puts a new folder "WU_CCC2" under your programs folders. After running this and letting it uninstall/reinstall Catalyst, they finally started showing up and working. However, when I run video players such as VLC or Windows Media Player to watch videos I end up with artifacts and compression(at least that's what I believe it is). Here is a picture to help show what's going on:
http://imgur.com/CQAxclR
After updating to CCC2 is only when I noticed the problem, so I tried to do a full uninstall of everything AMD related and reinstall the older drivers, no dice. The drivers do not even get past the installation because it freezes at a certain point in the installation. I'm at a loss here, everything is fine except for my videos which I use for school and studying purposes. I've even tried to see if movies had the effect and sure enough they do. They do not get the massive grey effect in the picture displayed above, however the video does get "blocky", kind of like being pixelated but on a bigger and more noticeable scale than an individual pixel.
On a side note, I did attempt to play the same videos on my desktop which is also AMD/Radeon with the latest drivers, however the videos look just fine and have no problems whatsoever. So that being said, I think the culprit is this new update for the Catalyst Control Center, but I'd prefer to get some feedback in case I'm wrong.
Thanks in advance for any and all help, it is most definitely appreciated!
http://www.tomshardware.com/answers/id-2354872/video-compressed-causing-artifacts.html
Here's my specs:
Model: Asus R510-DP
Motherboard Model: X550DP
CPU: AMD A10 5750M APU
Graphics: AMD Radeon HD 8670M 2GB(it's the on-board APU graphics with an HD 8650G card)
OS: Windows 8.1 Retail
HDD: WD Black 2 SSHD 120GB + 1TB
RAM: 8GB DDR3 1600 MHZ
Resolution: 1920X1080
To give a little insight, this is an OEM machine obviously since it's a laptop and it's from Asus, however I was having problems with Windows 8.1 and the hard disks, the first one I believe had a bad sector and the second one was just extremely slow. On top of that Windows 8.1 kept getting corrupt through updates for some reason, so I decided instead of sending it in again, I bought a WD Black2 SSHD(which is FANTASTIC) and a retail copy of Windows 8.1. After installing everything, it is all perfect except for one thing, my GPU drivers stopped showing up after a particular update. After investigating, I found that there had been an update with Windows 8.1 which puts a new folder "WU_CCC2" under your programs folders. After running this and letting it uninstall/reinstall Catalyst, they finally started showing up and working. However, when I run video players such as VLC or Windows Media Player to watch videos I end up with artifacts and compression(at least that's what I believe it is). Here is a picture to help show what's going on:
http://imgur.com/CQAxclR
After updating to CCC2 is only when I noticed the problem, so I tried to do a full uninstall of everything AMD related and reinstall the older drivers, no dice. The drivers do not even get past the installation because it freezes at a certain point in the installation. I'm at a loss here, everything is fine except for my videos which I use for school and studying purposes. I've even tried to see if movies had the effect and sure enough they do. They do not get the massive grey effect in the picture displayed above, however the video does get "blocky", kind of like being pixelated but on a bigger and more noticeable scale than an individual pixel.
On a side note, I did attempt to play the same videos on my desktop which is also AMD/Radeon with the latest drivers, however the videos look just fine and have no problems whatsoever. So that being said, I think the culprit is this new update for the Catalyst Control Center, but I'd prefer to get some feedback in case I'm wrong.
Thanks in advance for any and all help, it is most definitely appreciated!
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