Laptop cannot connect to internet wirelessly or through ethernet

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camper215

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Nov 3, 2014
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4,510
Preparing to sell my laptop but I'm having troubles connecting it to the internet. It's a Samsung 700z laptop. In the device manager there is the error sign for six of the network adapters: Intel(R) Centrino(R) Advanced-N 6235, Microsoft ISATAP Adapter, Micsosoft ISATAP Adapter #4 and #6, Realtek PCIe GBE Family Controller and Teredo Tunneling Pseudo-Interface. Not really sure what to do at this point, any help is greatly appreciated
 
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i would say, first get the drivers for the 2 named ones (e.g. the intel wifi, and the Realtek Ethernet) from the Samsung website FOR YOUR LAPTOP MODEL (Important!), then proceed to fully uninstall ALL those network adapters, then reboot, then use the drivers you downloaded from Samsung to reinstall (since you won't be connected to the internet, windows probably won't be able to install the drivers automatically, unless they're old or generic versions)
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xeonight

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Nov 1, 2013
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i would say, first get the drivers for the 2 named ones (e.g. the intel wifi, and the Realtek Ethernet) from the Samsung website FOR YOUR LAPTOP MODEL (Important!), then proceed to fully uninstall ALL those network adapters, then reboot, then use the drivers you downloaded from Samsung to reinstall (since you won't be connected to the internet, windows probably won't be able to install the drivers automatically, unless they're old or generic versions)
 
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camper215

Reputable
Nov 3, 2014
2
0
4,510


Will give this a try. Thanks for the quick reply.
 
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