Windows 7 crashes frequently several bsods

Drew125 · Nov 3, 2014

Windows 7 keeps on crashing, every time with a bsod. I analyzed the codes. There are several . Some times the crashes are hours apart. Others there a day or two in between.

here are the reports:

==================================================
Dump File : 103114-29296-01.dmp
Crash Time : 10/31/2014 8:47:00 PM
Bug Check String : KERNEL_DATA_INPAGE_ERROR
Bug Check Code : 0x0000007a
Parameter 1 : fffff6fc`40006000
Parameter 2 : ffffffff`c00000c0
Parameter 3 : 00000000`66322880
Parameter 4 : fffff880`00c00000
Caused By Driver : volmgrx.sys
Caused By Address : volmgrx.sys+0
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+75bc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : E:\103114-29296-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 276,400
Dump File Time : 10/31/2014 8:48:48 PM
==================================================

==================================================
Dump File : 102914-28657-01.dmp
Crash Time : 10/29/2014 6:03:59 AM
Bug Check String : KERNEL_DATA_INPAGE_ERROR
Bug Check Code : 0x0000007a
Parameter 1 : fffff6fc`5004abd0
Parameter 2 : ffffffff`c000000e
Parameter 3 : 00000000`57079880
Parameter 4 : fffff8a0`0957a000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75bc0
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+75bc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : E:\102914-28657-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 276,400
Dump File Time : 10/29/2014 6:05:18 AM
==================================================

==================================================
Dump File : 102114-27939-01.dmp
Crash Time : 10/21/2014 12:32:21 PM
Bug Check String : KERNEL_DATA_INPAGE_ERROR
Bug Check Code : 0x0000007a
Parameter 1 : fffff6fc`4001ab28
Parameter 2 : ffffffff`c000000e
Parameter 3 : 00000000`39abb860
Parameter 4 : fffff880`03565bb4
Caused By Driver : bowser.sys
Caused By Address : bowser.sys+12bb4
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+75bc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : E:\102114-27939-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 276,400
Dump File Time : 10/21/2014 12:33:47 PM
==================================================

==================================================
Dump File : 101714-28906-01.dmp
Crash Time : 10/17/2014 2:39:25 PM
Bug Check String : KERNEL_DATA_INPAGE_ERROR
Bug Check Code : 0x0000007a
Parameter 1 : fffff6fc`40009938
Parameter 2 : ffffffff`c000009d
Parameter 3 : 00000000`13a3d860
Parameter 4 : fffff880`01327064
Caused By Driver : Ntfs.sys
Caused By Address : Ntfs.sys+f1064
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+75bc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : E:\101714-28906-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 276,400
Dump File Time : 10/17/2014 2:40:51 PM
==================================================

==================================================
Dump File : 090614-27331-01.dmp
Crash Time : 9/6/2014 12:23:52 PM
Bug Check String : KERNEL_DATA_INPAGE_ERROR
Bug Check Code : 0x0000007a
Parameter 1 : fffff6fc`4000a560
Parameter 2 : ffffffff`c00000c0
Parameter 3 : 00000000`9ba9d860
Parameter 4 : fffff880`014acf60
Caused By Driver : CLASSPNP.SYS
Caused By Address : CLASSPNP.SYS+22f60
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+75bc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : E:\090614-27331-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 276,400
Dump File Time : 9/6/2014 12:25:00 PM
==================================================

==================================================
Dump File : 081514-26816-01.dmp
Crash Time : 8/15/2014 10:30:49 AM
Bug Check String : KERNEL_DATA_INPAGE_ERROR
Bug Check Code : 0x0000007a
Parameter 1 : fffff6fc`400099a0
Parameter 2 : ffffffff`c000009d
Parameter 3 : 00000000`64ebc860
Parameter 4 : fffff880`013344ec
Caused By Driver : Ntfs.sys
Caused By Address : Ntfs.sys+eb4ec
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+6f880
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : E:\081514-26816-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
Dump File Size : 276,400
Dump File Time : 8/15/2014 10:32:07 AM
==================================================

Any ideas on what could cause this?

popatim · Nov 3, 2014

please test your ram. I would suggest running memtest86+ overnight and if there are any errors in the morning then you've found a problem.

Paul NZ · Nov 3, 2014

Upload the dmp files somewhere then post the link

Is this windows a clone of another hdd or system? Or was it copied from something else?

Drew125 · Nov 3, 2014

popatim :

I Will Try that.

Drew125 · Nov 3, 2014

Paul NZ :

Its an original windows install. The computer is an hp all in one pc. Here are the dumps
copy and paste link.

http://1drv.ms/1t7uPxt

Paul NZ · Nov 3, 2014

amdsata.sys your sata drivers are old / from 2009. I would see if there are any updates

athrx.sys your Atheros wireless drivers are also old / from 2010. I would see if there are any updates for it

jmcr.sys is old / from 2009. See if there are updates for JMB38X Flash Media Controller Driver.

I would uninstall trendmicro to rule it out.

Then use its removal tool

http://esupport.trendmicro.com/pages/how-do-i-remove-old-or-new-versions-of-trend-micro-products-in-my-comp.aspx

Rt64win7.sys is old / from 2009. See if there are any updates for the ethernet drivers

Drew125 · Nov 3, 2014

Paul NZ :

Ok i will updates those, just one question, how do you know trend micro is installed?

Paul NZ · Nov 3, 2014

Bluescreenview shows you what files are on the system. Thats one of them

Drew125 · Nov 3, 2014

Paul NZ :

ok

Drew125 · Nov 3, 2014

popatim :

Memtest just finished. It found no errors with the ram. Can a faulty hdd contribute to this issue?

Paul NZ · Nov 3, 2014

dont use windows ram diag program. If you did, use memtest www.memtest.org

ntfs.sys is hdd related so it may have something to do with it. It really depends on what you were doing at the time it crashed

If ccleaner is installed, go to tools/startup. Bottom right save it as a txt file. Copy and paste whats there in here

And whats the main hdd?? A hdd or an SSD? Whatever it is, is the firmware up to date on it?

Drew125 · Nov 4, 2014

Paul NZ :

I used Mem Test v 4.2. It has a normal hdd. The firmware is probably out of date.

Paul NZ · Nov 4, 2014

Whats the model of the hdd?

Drew125 · Nov 4, 2014

Paul NZ :

Ccleaner Says:
No HKCU:Run CCleaner Monitoring Piriform Ltd "C:\Program Files\CCleaner\CCleaner64.exe" /MONITOR
No HKCU:Run HPADVISOR Hewlett-Packard C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe view=DOCKVIEW
Yes HKLM:Run Adobe ARM Adobe Systems Incorporated "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
No HKLM:Run CrazyForCrafts AppIntegrator 32-bit C:\PROGRA~2\CRAZYF~2\bar\1.bin\AppIntegrator.exe
No HKLM:Run CrazyForCrafts AppIntegrator 64-bit C:\PROGRA~2\CRAZYF~2\bar\1.bin\AppIntegrator64.exe
No HKLM:Run CrazyForCrafts EPM Support "C:\PROGRA~2\CRAZYF~2\bar\1.bin\7nmedint.exe" T8EPMSUP.DLL,S
No HKLM:Run CrazyForCrafts Search Scope Monitor "C:\PROGRA~2\CRAZYF~2\bar\1.bin\7nsrchmn.exe" /m=2 /w /h
No HKLM:Run FromDocToPDF AppIntegrator 32-bit C:\PROGRA~2\FROMDO~2\bar\1.bin\AppIntegrator.exe
No HKLM:Run FromDocToPDF AppIntegrator 64-bit C:\PROGRA~2\FROMDO~2\bar\1.bin\AppIntegrator64.exe
No HKLM:Run HP Remote Solution Hewlett-Packard %ProgramFiles%\Hewlett-Packard\HP Remote Solution\HP_Remote_Solution.exe
No HKLM:Run HP Software Update Hewlett-Packard c:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
No HKLM:Run HPCam_Menu CyberLink Corp. "c:\Program Files (x86)\Hewlett-Packard\Media\Webcam\MUITransfer\MUIStartMenu.exe" "c:\Program Files (x86)\Hewlett-Packard\Media\Webcam" UpdateWithCreateOnce "Software\Hewlett-Packard\Media\Webcam"
Yes HKLM:Run hpsysdrv Hewlett-Packard c:\program files (x86)\hewlett-packard\HP odometer\hpsysdrv.exe
No HKLM:Run NortonOnlineBackupReminder Symantec Corporation "C:\Program Files (x86)\Symantec\Norton Online Backup\Activation\NobuActivation.exe" UNATTENDED
No HKLM:Run PC-Doctor for Windows localizer PC-Doctor, Inc. C:\Program Files\PC-Doctor for Windows\localizer.exe
Yes HKLM:Run RTHDVCPL Realtek Semiconductor "C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe" -s
No HKLM:Run SmartMenu Hewlett-Packard Company C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe /background
Yes HKLM:Run StartCCC Advanced Micro Devices, Inc. "c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
Yes HKLM:Run Trend Micro Client Framework Trend Micro Inc. "C:\Program Files\Trend Micro\UniClient\UiFrmWrk\UIWatchDog.exe"
No Startup Common PictureMover.lnk Hewlett-Packard Company C:\PROGRA~2\PICTUR~1\Bin\PICTUR~1.EXE -det

Wd 3200aajs

Paul NZ · Nov 4, 2014

Looks like you've got adware

Delete these and see if theyre in programs and features. If they are uninstall them

No HKLM:Run CrazyForCrafts AppIntegrator 32-bit C:\PROGRA~2\CRAZYF~2\bar\1.bin\AppIntegrator.exe
No HKLM:Run CrazyForCrafts AppIntegrator 64-bit C:\PROGRA~2\CRAZYF~2\bar\1.bin\AppIntegrator64.exe
No HKLM:Run CrazyForCrafts EPM Support "C:\PROGRA~2\CRAZYF~2\bar\1.bin\7nmedint.exe" T8EPMSUP.DLL,S
No HKLM:Run CrazyForCrafts Search Scope Monitor "C:\PROGRA~2\CRAZYF~2\bar\1.bin\7nsrchmn.exe" /m=2 /w /h
No HKLM:Run FromDocToPDF AppIntegrator 32-bit C:\PROGRA~2\FROMDO~2\bar\1.bin\AppIntegrator.exe
No HKLM:Run FromDocToPDF AppIntegrator 64-bit C:\PROGRA~2\FROMDO~2\bar\1.bin\AppIntegrator64.exe

You can delete this entry

No HKLM:Run HP Software Update Hewlett-Packard c:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe

Uninstall this

No HKLM:Run PC-Doctor for Windows localizer PC-Doctor, Inc. C:\Program Files\PC-Doctor for Windows\localizer.exe

If you uninstalled Trendmicro delete this

Yes HKLM:Run Trend Micro Client Framework Trend Micro Inc. "C:\Program Files\Trend Micro\UniClient\UiFrmWrk\UIWatchDog.exe"

Delete this

No Startup Common PictureMover.lnk Hewlett-Packard Company C:\PROGRA~2\PICTUR~1\Bin\PICTUR~1.EXE -det

Do the same for tools / uninstall. Copy and paste whats there in here

After we find out whats installed / after we uninstall it. I would do a full scan with malwarebytes or maybe adwcleaner

http://www.bleepingcomputer.com/download/adwcleaner/

There maybe tasks in tasks scheduler that some of this adware has added. Which maybe a reason why youre crashing. Depending on what this adware does

Drew125 · Nov 4, 2014

Paul NZ :

cleaner install list:

Adobe Flash Player 15 ActiveX Adobe Systems Incorporated 9/24/2014 6.00 MB 15.0.0.167
Adobe Reader XI (11.0.09) Adobe Systems Incorporated 9/30/2014 184 MB 11.0.09
ATI Catalyst Install Manager ATI Technologies, Inc. 1/27/2010 18.2 MB 3.0.732.0
CCleaner Piriform 11/3/2014 4.19
Compatibility Pack for the 2007 Office system Microsoft Corporation 11/1/2014 134 MB 12.0.6612.1000
CyberLink DVD Suite Deluxe CyberLink Corp. 1/27/2010 36.1 MB 7.0.2115
Data Lifeguard Diagnostic for Windows 1.27 Western Digital Corporation 11/3/2014 1.56 MB
DVD Menu Pack for HP MediaSmart Video Hewlett-Packard 1/27/2010 100 MB 3.1.3224
Hardware Diagnostic Tools PC-Doctor, Inc. 8/12/2014 6.0.5247.34
HP Advisor Hewlett-Packard 1/27/2010 49.7 MB 3.3.9512.3162
HP Games WildTangent 8/12/2014 1.0.0.71
HP MediaSmart Demo Hewlett-Packard 1/27/2010 45.4 MB 1.00.0000
HP MediaSmart DVD Hewlett-Packard 1/27/2010 96.7 MB 3.1.3317
HP MediaSmart Music/Photo/Video Hewlett-Packard 1/27/2010 314 MB 3.1.3422
HP MediaSmart SmartMenu Hewlett-Packard 1/27/2010 1.95 MB 3.1.0.1
HP MediaSmart Webcam Hewlett-Packard 1/27/2010 119 MB 3.1.2219
HP MediaSmart/TouchSmart Netflix Hewlett-Packard 1/27/2010 9.61 MB 1.0.2.0
HP Odometer Hewlett-Packard 1/27/2010 48.0 KB 2.10.0000
HP Remote Solution Hewlett-Packard 1/27/2010 1.1.11.0
HP Setup Hewlett-Packard 1/27/2010 1.2.3560.3170
HP Support Assistant Hewlett-Packard 1/27/2010 20.1 MB 4.2.5.3
HP Support Information Hewlett-Packard 1/27/2010 160 KB 10.1.0002
HP Update Hewlett-Packard 1/27/2010 2.96 MB 5.001.000.014
LabelPrint CyberLink Corp. 1/27/2010 230 MB 2.5.2017
LightScribe System Software LightScribe 1/27/2010 23.9 MB 1.18.8.1
Microsoft .NET Framework 4.5.1 Microsoft Corporation 8/19/2014 38.8 MB 4.5.50938
Microsoft Live Search Toolbar Microsoft Live Search Toolbar 8/12/2014 3.0.566.0
Microsoft Office PowerPoint Viewer 2007 (English) Microsoft Corporation 8/19/2014 130 MB 12.0.6612.1000
Microsoft Silverlight Microsoft Corporation 8/14/2014 50.7 MB 5.1.30514.0
Microsoft SQL Server 2005 Compact Edition [ENU] Microsoft Corporation 1/27/2010 1.72 MB 3.1.0000
Microsoft Visual C++ 2005 Redistributable Microsoft Corporation 8/14/2014 300 KB 8.0.61001
Microsoft Visual C++ 2005 Redistributable (x64) Microsoft Corporation 1/27/2010 708 KB 8.0.61000
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 Microsoft Corporation 1/27/2010 788 KB 9.0.30729
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 Microsoft Corporation 1/27/2010 788 KB 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 Microsoft Corporation 8/14/2014 788 KB 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 Microsoft Corporation 1/27/2010 596 KB 9.0.30729
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 Microsoft Corporation 1/27/2010 596 KB 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 Microsoft Corporation 8/14/2014 600 KB 9.0.30729.6161
Microsoft Works Microsoft Corporation 8/14/2014 166 MB 9.7.0621
Movie Theme Pack for HP MediaSmart Video Hewlett-Packard 1/27/2010 332 MB 3.1.3310
MSXML 4.0 SP2 (KB954430) Microsoft Corporation 8/14/2014 1.27 MB 4.20.9870.0
MSXML 4.0 SP2 (KB973688) Microsoft Corporation 8/14/2014 1.33 MB 4.20.9876.0
Norton Online Backup Symantec 1/27/2010 1.75 MB 1.2.20.0
PictureMover Hewlett-Packard Company 1/27/2010 50.8 MB 3.3.1.19
PlayReady PC Runtime amd64 Microsoft Corporation 1/27/2010 2.05 MB 1.3.0
Power2Go CyberLink Corp. 1/27/2010 169 MB 6.0.3304
PowerDirector CyberLink Corp. 1/27/2010 522 MB 7.0.3503
Realtek High Definition Audio Driver Realtek Semiconductor Corp. 8/23/2014 6.0.1.7246
Trend Micro Titanium Internet Security Trend Micro Inc. 11/3/2014 450 MB 7.0
Windows Live Essentials Microsoft Corporation 1/27/2010 14.0.8089.0726
Windows Live Sign-in Assistant Microsoft Corporation 1/27/2010 1.93 MB 5.000.818.5
Windows Live Sync Microsoft Corporation 1/27/2010 2.78 MB 14.0.8089.726
Windows Live Upload Tool Microsoft Corporation 1/27/2010 224 KB 14.0.8014.1029
I deleted the crazy for crafts earlier.

Paul NZ · Nov 4, 2014

Your Adobe flash is out of date uninstall it then update it.

Download is at the bottom http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html#main-pars_header

Hmm so Trendmicro is still installed

I would get adwcleaner link is above then run it. Click on scan close browser/s

After it finishes click on clean then reboot.

It'll remove the leftovers if there is adware on the system

Then reboot

Drew125 · Nov 4, 2014

Paul NZ :

Its done, now i guess just wait and see if it makes a difference

Paul NZ · Nov 4, 2014

Yup if you can find out what the model of the hdd is and what firmware is on it now. We'll see if theres a firmware update. Just in case it needs one

Drew125 · Nov 4, 2014

Paul NZ :

Wd 3200aajs

Paul NZ · Nov 4, 2014

Hmm not too sure how they update WD drives never had one. Maybe one of the WD reps here can help

Drew125 · Nov 4, 2014

Paul NZ :

It's a hdd problem. Now it won't even boot. It freezes even in safe mode. The smart test passes for some reason. But the attributes are way to high. And it's reporting error

Are these values good or bad?

Read error rate 1280
Current pending sector count 0
Uncorrectable sector count 3
Udma crc error rate 2
Write error rate 2

Other than those a everything else is Normal. These are from Linux mint 15, disks program

Paul NZ · Nov 4, 2014

I have no idea what that means ask one of the WD reps in here

May have to replace the hdd then

tiny voices · Nov 4, 2014

Looks like the HDD is toast to me!

Replace it.

Drew125 · Nov 4, 2014

Would a failing hdd make these bsods?

Windows 7 crashes frequently several bsods

Distinguished

Titan

Polypheme

Distinguished

Distinguished

Polypheme

Distinguished

Polypheme

Distinguished

Distinguished

Polypheme

Distinguished

Polypheme

Distinguished

Polypheme

Distinguished

Polypheme

Distinguished

Polypheme

Distinguished

Polypheme

Distinguished

Polypheme

Titan

Distinguished

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