Asus Z97-A motherboard. Slow graphics frame rates on AMD Radeon R9 270X unless booted via BIOS

Dexy55

Reputable
Nov 4, 2014
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4,510
Hi, I hope someone can give me some help with this issue.

In the last 3 months I have built 2 near identical PC's - same case, RAM, Processor, motherboard etc. Both PC's have Radeon R9 270x cards fitted, although in this case by different manufacturers owing to stock issues at my supplier. They should however produce very similar results.

The older of the two machines performs very much as expected. The newer machine, however, was/is suffering with a 'display driver has stopped responding and has recovered error'. I installed and ran 3dmark 11 on both PC's. The result on the older pc was, again, much as expected. The newer machine however was running at much lower frame rates on the benchmarks, and the score was much lower than the other identical machine. I did a thorough uninstall of the catalyst control centre and the display drivers, rebooted, reinstalled, rebooted then ran 3d mark again. The result was still much lower than it should have been.

At this point I was thinking I had a faulty card. To test this, I removed the graphics cards from both machines, and swapped them over. The scores remained in the same ballpark on each machine. i.e. the newer machine performed poorly with both graphics cards, and the older machine performed as expected with both graphics cards. This seemed to eliminate the cause being a faulty graphics card.

I updated the BIOS to the latest version, and the problem still persisted. However, I stumbled onto something -

when I boot the computer, and go into the BIOS without changing anything, then boot into windows, the graphics performance improves to where it should be. If I perform a normal boot into windows the performance is poor. I'm now trying to understand what is causing this, so that I can cure it without having to boot via the BIOS. This is what I have tried so far, with no success:

1. Disabled fast boot
2. Changed the POST delay from 3 seconds to 6 seconds.
3.Enabled Interrupt 19 capture in the boot settings
4. Changed the boot priority for PCI-E expansion devices to uefi driver first.

No success. The only thing that works is to boot, go into BIOS, exit without saving changes, and boot into windows. I would be grateful for any help with this frustrating issue.

Asus Z97-A motherboard, Intel core i5 4670k (older machine) core i5 4690k (newer machine), 2GB MSI Radeon R9 270X Gaming 2G (older machine), Sapphire Radeon R9 270X VAPOR-X Boost OC AMD Graphics Card - 2GB (newer machine) corsair cx 750 power supply
 

Dexy55

Reputable
Nov 4, 2014
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4,510


Thanks for your response. It's certainly got me scratching my head. Following your comment I have jumped through Asus' hoops on their customer service centre website to give them everything but my shoe size - no doubt they will ask me for that via email!. Their site promises a response within 48 hours, so let's hope that gets me somewhere. If it does I will post it here for others to see.

In the meantime if anyone else has an insight into this I'd be grateful to hear.

Thanks.

 

austinbpankey

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Jan 29, 2016
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4,510
Your build is almost identical to mine, and I have the same issue. I'm not sure how frequently people visit these forums, but if you found a solution, it would be awesome. I'm running Windows 10 with a 4690k, 270x, and a Z97-A motherboard.

I found that if I reboot several times to the point where it restarts without actually going to the bios, but rather only restarts Windows. As for the black screen / display driver error, I found that the motherboards OC feature is unstable and caused the system to crash.
 

kriptkori

Prominent
Mar 12, 2017
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540
Choosing "asus optimal mode" from bios is the solution. You need a good cpu cooling system.

I know the solutions. I didnt know booting from bios is a solution. I have the same motherboard, z97-a asus. My gtx 970 and gtx1070 runs at half speed as you said. Bios has 3 mode. Normal, energy saving and asus optimal. The solution is to choose optimal mode. the cpu overcloks automaticly with this mode and gpu runs as it should be. I didnt try to only overclock the cpu for the solution. By the way I manually overcloked the cpu after I choose optimal mode. Because optimal mode sets the vcore high, you may need to change the cpu ratio and voltage by changing manually. You dont have to choose optimal mode from bios. Also you can overcloks your cpu while bios is in normal mode. My cpu 4.4ghz and I overclocked it 4.7ghz.

the bios version I use is 2601, but it does not matter which bios you use.
 

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