New build whea uncorrectable error

txipiron · Nov 4, 2014

Hi folks,
I built my new pc a couple weeks ago and under normal use( gaming, internet videos, movies etc...) runs great with everything in BIOS at DEFAULT.
I planned to OC so i ran stress test before doing anything to see temps and stability at default settings but everytime i run prime95 small ftt or aida64 FPUs it BSODs in less than 5 min(sometimes in 1 min) and says "whea uncorrectable error" i googled it and in many posts people say that its because of excessive temps or vcore, but i checked those with cpu-z and hwmonitor and CPU temps max at 64-70ºC with 1.21V at 4.2ghz 100% load on aida with no throttling. Iddles at 25-30ºC, temps look ok to me but im sure people around here know more than i do.

BIOS its updated and everything on its default settings
System specs:
asrock z97x killer
i7 4790k
2x8gb corsair vengeance pro 1866 (but set at 1333 on bios by default)
gigabyte gtx970 g1
corsair H110
samsung 840 evo 250gb
seagate barracuda 7200 2tb
super flower leadex gold 850w
win 8.1

any thoughts on the error??? are temps ok??? thanks in andvance.

Paul NZ · Nov 5, 2014

You can get that stop error if youre overclocking. It can also mean its overheating or faulty.

You can also get that stop error if you use programs in windows to overclock with

txipiron · Nov 5, 2014

I know that, thats why i said everything in bios is at stock, so its not an OC problem and im not using any software in windows to OC, as i said temps never exceed 70ºC at full load during prime95/Aida64 so i think we can rule out overheating, right?
for now only happens with torture test programs, but im worried that in the future if i use software that relies on the CPU and pushes it to high loads it will happen all the time, or the day i want to OC it starts to bsod all the time.

anyways thanks for the answer, any other ideas???

edit: you think its a faulty component??? how do i check that???

Paul NZ · Nov 5, 2014

Update the BIOS. It can also happen if the BIOS has a bug

Well it'll probably crash with the same stop error once you do OC

txipiron · Nov 5, 2014

In my first post just before the system specs it says "BIOS its updated and everything on its default settings"
how do i check for faulty components???

Paul NZ · Nov 5, 2014

But did you go to the site to see if if you've got the latest BIOS. And check in the BIOS to see what BIOS is on it?

The latest BIOS is 1.70

txipiron · Nov 5, 2014

i updated this monday, and yes its the 1.70

Paul NZ · Nov 5, 2014

Maybe faulty or overheating then. Altho some programs can also cause the same stop error

txipiron · Nov 5, 2014

never went over 70º celsius so it shouldnt be overheating, to rule out that my pc simply does not like p95/aida64 stress test, wich real world programs use a LOT of cpu???? like a real world stress test instead of synthetic ones.

txipiron · Nov 6, 2014

I tried IBT max mode, i tried with other ram sticks, I tried opening the case and manually setting every fan to 100% speed and although it was almost 10ºC lower(62ºC max temp) it still keeps BSODing.

Please help im out of ideas

txipiron · Nov 18, 2014

Still dont know the cause of the bsod, please help

Paul NZ · Nov 19, 2014

Could be a faulty CPU then

txipiron · Dec 20, 2014

any way of checking if its a faulty cpu or mobo?

Paul NZ · Dec 20, 2014

Upload the dmp files somewhere if its crashing. Then post the link

txipiron · Dec 29, 2014

im downloading the win 8.1 sdk for the debugging tool, that is what i need right? never had to do this before

txipiron · Dec 29, 2014

followed this guide: http://www.instructables.com/id/How-to-Analyze-a-BSOD-Crash-Dump/?lang=es

and i got this:

Microsoft (R) Windows Debugger Version 6.3.9600.17298 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Windows\MEMORY.DMP]
Kernel Bitmap Dump File: Only kernel address space is available

************* Symbol Path validation summary **************
Response Time (ms) Location
Deferred SRV*C:\Windows\symbol_cache*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*C:\Windows\symbol_cache*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 9600.17328.amd64fre.winblue_r3.140827-1500
Machine Name:
Kernel base = 0xfffff803`cca80000 PsLoadedModuleList = 0xfffff803`ccd56370
Debug session time: Mon Dec 22 00:12:37.563 2014 (UTC + 1:00)
System Uptime: 0 days 20:44:40.189
Loading Kernel Symbols
...............................................................
................................................................
........................
Loading User Symbols
PEB is paged out (Peb.Ldr = 00000000`fe88d018). Type ".hh dbgerr001" for details
Loading unloaded module list
...................
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, ffffe0013cecf028, ba000000, 58000402}

Probably caused by : GenuineIntel

Followup: MachineOwner
---------

Does this need to be done right after a bsod? cause its been several days without one but im sure i can make it bsod with prime95 if needed

txipiron · Jan 13, 2015

txipiron · Jan 21, 2015

irt · Sep 25, 2015

I also have this problem same cpu and motherboard. how did you go with this problem so far txipiron?

New build whea uncorrectable error

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