Memory_Management Error Screen - Windows 8.1

timeguy147 · Nov 4, 2014

So a few weeks ago, my motherboard went out which made me purchase a new, better one. I got the MSI 970 Gaming MB to replace my old MSI board. Since I was replacing the motherboard, I thought it'd be a good idea to wipe the PC completely and reinstall windows. Now, to the problem, It happens mostly in games, but it also occurs with normal use too where a memory_management error screen appears. I ran a memtest to see if there were any errors, and all I could do is take a picture of the screen because I have no idea how to create and error log. this is what I came up with:

http://i.imgur.com/bkwf4Xc.jpg

Obviously it found an error, I just don't know how to troubleshoot or find out which memory stick is having the problem. Also, for reference here are my PC's full specs.

http://i.imgur.com/2Op96sn.png

Thanks for any help guys.

Darkbreeze · Nov 6, 2014

Testing multiple modules will, more often than not, result in false errors. Remove all but one module, making sure to leave the lone module installed in whichever slot is recommended by the motherboard manual for single module operation. You should be able to find this information on the MSI website on your motherboards page. Test each module individually for seven passes. This will probably take several hours per module. Any other way will result in results that are probably suspect.

This will also eliminate the problem of not knowing which module is throwing errors, if any errors are still present. It's also possible that when you changed boards you did not install the modules in the correct slots for whichever configuration, dual channel, single channel, etc., is best suited to the number of modules you have. Another possibility is that the settings for your RAM are incorrectly set in the BIOS.

I suggest you first download and run CPU-Z, which is free from here: http://www.cpuid.com/

and run the program. Go to the SPD tab and record the model number or numbers of any installed modules and post them here so I can check compatibility against the specs of your new motherboard.

Darkbreeze · Nov 6, 2014

Dimm slots 1 and 3 are for dual channel operation. Slots 2 and 4 are for the second pair, if any. Dimm slot 1, which should be the slot closest to the cpu, should be for single module operation.

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Memory_Management Error Screen - Windows 8.1

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