WD 1TB External Hard Drive Light Flashing but Computer not Recognizing After Plugging into Smart TV

foodh83

Reputable
Nov 4, 2014
5
0
4,510
Hello,

Need anyone's help please. The problem I am facing is that after I plugged my WD 1TB My Passport external hard drive into my Samsung Smart TV, both my computer and TV are not being able to read it now. I have been connecting my hard drive directly to my TV to watch movies/shows for over a year now and have never had an issue.

Not knowing the TV was the cause of this, I connected another external hard drive to the TV (1TB Seagate) and the same thing happened to that one. I would hate to lose 1TB of movies as this one is full!

On both of the drives, the lights are flashing and they are "vibrating" but the computer is unable to read.

I am using Windows 7. The WD is showing in Disk Management and Device Manager. It is also showing in "DISKPART> list disk" command in a Command Prompt window and the Disk ID is 0000000. The Seagate however is not showing anywhere.

Would really appreciate if anyone has any idea as to the cause and a solution to this.
 
Solution
You Could try Re-Installing your USB3 Drivers

1) Remove USB Drives
2) Download Driver for your Manufacturer
3) Uninstall USB3 Drivers
4) Re install Driver

Also could be a Power Issue the Drive Not getting enough Power
So it connects but does not have enough power to actually power the drive correctly - try external power

Markkk

Distinguished
Jan 2, 2012
447
0
18,960
Wait sorry 'Active' is for Primary partition
Checking its not 'Offline'

Windows E - Right Click on Computer - Manage - Disk Management - (you HDD should be in the list) right click make sure its online

You have tried different USB ports?
It does Make the USB plugged in sound?

So after plugging both Drives into the TV they stopped being detected?
Turn TV off at the Wall for 5 Mins
 

foodh83

Reputable
Nov 4, 2014
5
0
4,510



It is showing as "Offline." I have tried all three USB ports. Yes it does make the USB sound when i plug it in.

Also when I Right Click on in the Disk Management and try to Initialize Disk (same place it's showing Offline), it gives me an error stating "Request could not be performed because of an I/O device error," not sure if that helps.
 

Doug7

Reputable
Nov 13, 2014
2
0
4,510
I have exactly the same problem with same unit.
Pings when attached, shows up on Safety Remove, shows in Device Management/Disk Drives and as" Device Working Properly" however it does NOT show in Disk Management.
Any advice much appreciated.
 

Markkk

Distinguished
Jan 2, 2012
447
0
18,960
You Could try Re-Installing your USB3 Drivers

1) Remove USB Drives
2) Download Driver for your Manufacturer
3) Uninstall USB3 Drivers
4) Re install Driver

Also could be a Power Issue the Drive Not getting enough Power
So it connects but does not have enough power to actually power the drive correctly - try external power
 
Solution

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