Hi, a friend of mine has the following problem...
When playing certain games (most recently, the latest Call of Duty), about 40mins - an hour into gameplay the display driver will stop responding and he'll have to restart the game. It doesn't happen with all games, such as FIFA.
I've just lent him my card to see if the issue follows over.
I reinstalled Windows yesterday and the problem remains. Here are his basic specs (I'll get more detailed ones later on today),
700w unbranded PSU
16GB Kingston RAM
AMD Radeon HD 7870
6 Core AMD CPU (unsure on model ATM)
250GB SSD
Could this be a hardware fault with the GPU? How do I go about confirming this? Any help is much appreciated as this issue is driving me mad!! Ill get any more details if they're required
Edit - we also checked temps after a crash and GPU was at around 50degrees, sits at around 30 when idle
Edit - Event Log Error -
Log Name: Application
Source: Application Hang
Date: 09/11/2014 14:33:17
Event ID: 1002
Task Category: (101)
Level: Error
Keywords: Classic
User: N/A
Computer: Adam-PC
Description:
The program s1_mp64_ship.exe version 1.3.0.6297 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 10ec
Start Time: 01cffc29451d6e8c
Termination Time: 816
Application Path: C:\Program Files (x86)\Steam\steamapps\common\Call of Duty Advanced Warfare\s1_mp64_ship.exe
Report Id:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Hang" />
<EventID Qualifiers="0">1002</EventID>
<Level>2</Level>
<Task>101</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-11-09T14:33:17.000000000Z" />
<EventRecordID>1391</EventRecordID>
<Channel>Application</Channel>
<Computer>Adam-PC</Computer>
<Security />
</System>
<EventData>
<Data>s1_mp64_ship.exe</Data>
<Data>1.3.0.6297</Data>
<Data>10ec</Data>
<Data>01cffc29451d6e8c</Data>
<Data>816</Data>
<Data>C:\Program Files (x86)\Steam\steamapps\common\Call of Duty Advanced Warfare\s1_mp64_ship.exe</Data>
<Data>
</Data>
<Binary>430072006F00730073002D00740068007200650061006400000054006F00700020006C006500760065006C002000770069006E0064006F0077002000690073002000690064006C00650000000000</Binary>
</EventData>
</Event>
Edit - I changed the OC settings to stock (1000 from 1100), and the error started happening every 5 minutes, in comparison to every hour or so. Any other solutions?
When playing certain games (most recently, the latest Call of Duty), about 40mins - an hour into gameplay the display driver will stop responding and he'll have to restart the game. It doesn't happen with all games, such as FIFA.
I've just lent him my card to see if the issue follows over.
I reinstalled Windows yesterday and the problem remains. Here are his basic specs (I'll get more detailed ones later on today),
700w unbranded PSU
16GB Kingston RAM
AMD Radeon HD 7870
6 Core AMD CPU (unsure on model ATM)
250GB SSD
Could this be a hardware fault with the GPU? How do I go about confirming this? Any help is much appreciated as this issue is driving me mad!! Ill get any more details if they're required
Edit - we also checked temps after a crash and GPU was at around 50degrees, sits at around 30 when idle
Edit - Event Log Error -
Log Name: Application
Source: Application Hang
Date: 09/11/2014 14:33:17
Event ID: 1002
Task Category: (101)
Level: Error
Keywords: Classic
User: N/A
Computer: Adam-PC
Description:
The program s1_mp64_ship.exe version 1.3.0.6297 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 10ec
Start Time: 01cffc29451d6e8c
Termination Time: 816
Application Path: C:\Program Files (x86)\Steam\steamapps\common\Call of Duty Advanced Warfare\s1_mp64_ship.exe
Report Id:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Hang" />
<EventID Qualifiers="0">1002</EventID>
<Level>2</Level>
<Task>101</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-11-09T14:33:17.000000000Z" />
<EventRecordID>1391</EventRecordID>
<Channel>Application</Channel>
<Computer>Adam-PC</Computer>
<Security />
</System>
<EventData>
<Data>s1_mp64_ship.exe</Data>
<Data>1.3.0.6297</Data>
<Data>10ec</Data>
<Data>01cffc29451d6e8c</Data>
<Data>816</Data>
<Data>C:\Program Files (x86)\Steam\steamapps\common\Call of Duty Advanced Warfare\s1_mp64_ship.exe</Data>
<Data>
</Data>
<Binary>430072006F00730073002D00740068007200650061006400000054006F00700020006C006500760065006C002000770069006E0064006F0077002000690073002000690064006C00650000000000</Binary>
</EventData>
</Event>
Edit - I changed the OC settings to stock (1000 from 1100), and the error started happening every 5 minutes, in comparison to every hour or so. Any other solutions?
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