Blue screen Windows 7/nvlddmkm.sys

danreg · Nov 9, 2014

I have problem with this blue screen for a while, I try a lot of things change a lot of drivers, read a lot articles about that and so on, but still can't find the solution of my problem, and I think this BSOD is not caused by hardware problem, because I don't get it when I am using Safe Mode. SO I will post picture from the screen and i will hope you can help me

http://postimg.org/image/zcncp8m4z/
http://postimg.org/image/muhx45dtd/

Paul NZ · Nov 9, 2014

Thats a driver / hardware stop error. It can mean that videocard is faulty. Try uninstalling the drivers then reinstall them

danreg · Nov 9, 2014

I also tried that and the problems probably didn't disappear, probably yes for a while, but now it happens again. So I am not sure really where is the problem, all of my software is legal and the laptop is around 3 months in using.

Paul NZ · Nov 9, 2014

And whats the model/brand of the laptop?? If its faulty and 3 mths old you should be able to RMA it

danreg · Nov 9, 2014

Lenovo Z50-70 with 16gb of ram, and I am not sure is it possible the ram and video to hasn't compatibility ?

Paul NZ · Nov 9, 2014

So it'll be 64 bit with 16 GB. Is it up to date, and does it use hybrid graphics?? Like Nvidia and Intel or AMD graphics?

Can you upload the dmp files somewhere like onedrive. Then post the link. Theyre in the C:\windows\minidump folder

danreg · Nov 9, 2014

So the video card is NVIDIA GeForce 840M and in the display adapter in Device Manager shows also Intel HD Graphics. About the dump files: http://1drv.ms/1Et3TAI

Paul NZ · Nov 9, 2014

Uninstall AVG for now it can cause one of these stop errors. Then use their removal tool

http://www.avg.com/au-en/utilities

I would also uninstall Daemon tools. This is a known cause of crashes

See if there are any updates for this ZTE Proprietary USB Driver. Sounds like theyre USB drivers for a cellphone

Its possible that youre getting this 0x116 stop error because this uses hybrid graphics

1. See if this update is installed. KB2670838. If it is, see if KB2834140 is installed

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Blue screen Windows 7/nvlddmkm.sys

danreg

Reputable

Paul NZ

Paul NZ

Polypheme

danreg

Reputable

Paul NZ

Polypheme

danreg

Reputable

Paul NZ

Polypheme

danreg

Reputable

Paul NZ

Polypheme

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