nVidia GTX 770 GPU causes random restarts?

JSalajka

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I recently swapped GPUs. I got an nVidia GTX 770 2gb card to replace my old nVidia GeForce 9800 GT (manufactured by PNY). After having installed the new card, my computer randomly restarts.
No certain event seems to cause the shutdown, as I have managed to play full games of League on the card with no problems. At other times I've played WoW for about an hour, again with no problems. Every once in a while, and more often recently, my computer shuts down and restarts a couple seconds later. Here's my rig:
MoBo: Gigabyte GA-X58A-UD3R
CPU: Intel Core i7
GPU: nVidia GTX 770
HDD: 1.5 TB
SSD: One 150 GB and one 250 GB
PSU: Corsair TX750W (60A on the +12V rail)
DVD-RW Drive
RAM: 3 2GB cards

If I sound like an idiot, it's because I have absolutely zero experience with this kind of thing. I helped build my machine about five years ago and know where everything goes, but I don't know much about the inner workings of it. I'll try my best to help you help me but honestly I don't even know where to start.
The only thing I do know is that the problem occurs due to the GPU; I've swapped out the cards multiple times, and the restarts only occur when the GTX 770 is installed. The temperatures are at normal, so its not an overheating problem.
I've read in other posts that uninstalling all nVidia products and then reinstalling them sans GeForce Experience can help solve the problem, but so far I've been unable to uninstall the GeForce Experience.

UPDATE: The error hasn't happened in about an hour, but I haven't tried running any games. I've only had the GTX 770 for a day. So far, the list of things that cause restarts includes:
Running TeamSpeak for extended periods of time
Trying to queue for a game on League of Legends
Running World of Warcraft
Opening Device Manager (although this only activated the restart once, it was the only thing running at the time)
 
Solution
I don't know if anyone is still following this, but I ordered an 850 Watt PSU and swapped it out with my 750W. After putting in the new PSU, the system is working fine. Thanks for all the help.

Ck1_13

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You should have enough power for the video card, I don't suppose you have a second PC to test the card in ?

You could try turning off Windows Automatic Restart (you can always enable it later), go to control panel, system, advanced system settings, then at the bottom click settings under start up and recovery, then uncheck 'automatically restart'.

The next time you run into that problem, your BSOD should stay on screen, look for any codes like this:

stop 0x0000007b

Off the top, sounds like some sort of video card driver issue, but codes may help more.
 

JSalajka

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Nov 9, 2014
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I believe I already unchecked that box, and I believe it had no impact, but since I'm not 100% sure I went to check and my computer restarted. I'm on another one in my house right now, and am trying to open the settings but it's still booting up.
I never get a BSOD when this occurs, only a hard shutdown with no warnings and nothing which I can use to anticipate these shutdowns. I'll check the event viewer and update you on any error logs.
I've tried installing the default driver but I haven't seen any difference. The only things I haven't been able to do are a BIOS update (because my PC shuts down before I can read the update page) and try the driver install without GeForce Experience (which is because when I try to uninstall the GFE, nothing happens. I right click GFE in my "Uninstall a Program" window and click "Uninstall/Change" but get no results)

UPDATE: I just checked and the "Restart Automatically" box is indeed unchecked. I'm going to try opening the Event Viewer now and I'll get back to you.

UPDATE 2: I believe that the GeForce Experience may be getting in the way, but because I am unable to uninstall it, the drivers for the cards are being downloaded and installed automatically through GFE. If you can think of an alternative way to uninstall GFE that isn't through the "Uninstall a Program" window, please let me know, because other threads I've read have listed installing drivers manually, without GFE, as a solution.
 

Ck1_13

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Hard reboots like that are indicative of a hardware issue. Can you uninstall Geforce experience via safe mode by chance? I had the same prob, couldn't get rid of it, but that was because I downgraded from 340.xx to 320.xx drivers, once I reinstalled the 340.xx I was able to get rid of it. I'm hoping someone else has more experience with this, as I don't use the program myself, and unfortunately I have to go out for the night.
 

JSalajka

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I'll try upgrading to the 340.xx drivers, I just downgraded to the 327.xx to try to solve the problem and that didn't fix it. Maybe I just need recent drivers to uninstall.

UPDATE: After installing the 340.xx drivers on my original 9800 GT card, I was able to uninstall the GeForce Experience. I am about to put the GTX 770 card back in, and will update when I have finished that.

UPDATE 2: I did a clean install of everything without using the GeForce experience. I am still experiencing hard, unexpected shutdowns. This is confusing the hell out of me and I am out of ideas. I want to throw this god damn video card out a window. Please, somebody help me.
 

JSalajka

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Nov 9, 2014
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I've seen other people having this problem as well, but none of their solutions have helped me. I'm going to install the drivers that worked on my old card and see what that does.
 

JSalajka

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I tried installing the old drivers and managed to get about an hour of playtime on it, playing WoW at the highest settings. I exited WoW and launched the League patcher. From there I loaded up the log-in screen for League, turned around to talk to my sister, and then turned back around to log in. Instead of playing a game of League, I watched my computer shut down. It's sitting at my house right now, shut down.
 

JSalajka

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I've talked to my friend, who's much better with this stuff than I am. He says it's either a faulty card, which I don't think is the case, or a power delivery issue. I believe I need a new PSU.
 

JSalajka

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Nov 9, 2014
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I don't know if anyone is still following this, but I ordered an 850 Watt PSU and swapped it out with my 750W. After putting in the new PSU, the system is working fine. Thanks for all the help.
 
Solution