Blue Screen of Death

Michael1012 · Nov 10, 2014

hi i recently start betting the blue screen of death and i have no idea why and this is the problem details

Problem signature
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 3081

Files that help describe the problem
111114-23634-01.dmp
sysdata.xml
WERInternalMetadata.xml

View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

Extra information about the problem
BCCode: a
BCP1: 0000000000000000
BCP2: 0000000000000002
BCP3: 0000000000000001
BCP4: FFFFF800034D7C3F
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

File that can help download: https://db.tt/xzjjfpxp

Thanks in advance

xlent gmr · Nov 11, 2014

Michael1012 :

hi i recently start betting the blue screen of death and i have no idea why and this is the problem details

Problem signature
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 3081

Files that help describe the problem
111114-23634-01.dmp
sysdata.xml
WERInternalMetadata.xml

View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

Extra information about the problem
BCCode: a
BCP1: 0000000000000000
BCP2: 0000000000000002
BCP3: 0000000000000001
BCP4: FFFFF800034D7C3F
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

File that can help download: https://db.tt/xzjjfpxp

Thanks in advance

ohk what were u doing wen BSOD shows up exactly

kapitalistas · Nov 11, 2014

may help return to default your overclock.

Paul NZ · Nov 11, 2014

Uninstall Gigabyte on/off this is a known cause of crashes

I would uninstall whatever Symantec programs you've installed too. Then use their removal tool

https://support.norton.com/sp/en/nz/home/current/solutions/kb20080710133834EN_EndUserProfile_en_us

See if there are any updates for your logitech game panel on the logitech site

This file XENfiltv.sys is also old / from 2009. Either uninstall, or update the sound blaster drivers

Old drivers can crash windows

How many Symantec firewalls did you install?? It looks like theres more than 1

Michael1012 · Nov 12, 2014

i installed 1 Symantec firewall but i followed your steps and it fixed it thanks

Paul NZ · Nov 12, 2014

Sweet!

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