New PC keeps crashing when playing games

Hallur A

Reputable
Nov 13, 2014
1
0
4,510
Hi,

Last Tuesday I bought and assembled a new PC. The components are

CPU: Intel Core i7-4790K
Cooler: Cooler Master Hyper 212 Evo
Mobo: Asus Z97-K
GPU: Asus Nvidia GeForce GTX 770 4GB
RAM: Corsair Vengeance Pro 2x4GB 2400MHz (currently set to 1333MHz)
SSD: Samsung 840 EVO 120GB
HDD: Western Digital Green 2TB
PSU: Corsair CX750M
Tower: Corsair Graphite 230T

When I booted the PC for the first time I installed Windows 8.1 and then I went into the BIOS and used the EZ Tuning Wizard to overclock my CPU and RAM. The estimated results were to increase the CPU by 12% and the DRAM by 84%. I then proceeded to turn on the PC and updated it as much as I could using the Windows Update utility. After that I downloaded Nvidia display driver 344.65 and installed it. Then I downloaded various programs such as Google Chrome, Battle.Net, World of Warcraft, Steam and Counter-Strike: Global Offensive. I then started playing some games and always after having played for a while, maybe about and hour or so, both my screens went completely black. I still heard sounds from the game, though, but I couldn't do anything so I restarted the computer. I then entered the BIOS once again and reset it's settings to default and put the DRAM frequency to 1600MHz and tried playing again, but the same thing happened. I then dropped the DRAM frequency to 1333 but it's still the same. I also downloaded Open Hardware Monitor to keep an eye on the CPU and GPU temperatures while playing and they only peaked at about 60°C. Now I'm out of ideas so I've come here for suggestions. All help is appreciated.

Thanks in advance,
Hallur

Edit: Ran memtest86+ and passed.
 
Solution
Stuff like this on a brand new build is almost always a problem with the RAM being unstable. (Not always, but a lot of the time.) Especially with "high performance" RAM at high frequencies.

Does your BIOS have a setting for XMP (Extreme Memory Profile)? If so, try enabling that; it is supposed to grab the correct settings embedded in the RAM itself. It doesn't always solve the problem, but worth a shot. Another thing you'll want to check is the voltage - some Corsair Vengeance is 1.5V and some is 1.65V ... if you have the higher set and the system is supplying the default 1.5V, that's likely your problem.

If it's not too late to send back that power supply, I'd get a different one. CX series is not known for its reliability.

Stuff like this on a brand new build is almost always a problem with the RAM being unstable. (Not always, but a lot of the time.) Especially with "high performance" RAM at high frequencies.

Does your BIOS have a setting for XMP (Extreme Memory Profile)? If so, try enabling that; it is supposed to grab the correct settings embedded in the RAM itself. It doesn't always solve the problem, but worth a shot. Another thing you'll want to check is the voltage - some Corsair Vengeance is 1.5V and some is 1.65V ... if you have the higher set and the system is supplying the default 1.5V, that's likely your problem.

If it's not too late to send back that power supply, I'd get a different one. CX series is not known for its reliability.

 
Solution