External HD various errors (I/O device error, read and unspecified)

Justarcy

Reputable
Nov 13, 2014
5
0
4,510
I've had my HD for a while now (Rock mobile disk). Last time I tried to access the data in it was a few months ago without issues. I tried using it yesterday and started to have issues. I have 600GB of data that needless to, is very valuable.

It doesn't matter what machine I plug the laptop to (Vista, 7 or 8.1) I have a hard time getting them to read the HD. Once it finally decided to show up, I cannot do anything with the files.

What I have done:

  • ■ Uninstalled drivers
    ■ Ran windows Fix It
    ■ Used 3 different laptops
    ■ Changed cables
    ■ Ran chkdsk E: /F
    ■ Shaked it (out of sheer frustration) In case you are wondering, it didn't work lol

It shows as it being NTFS but the first few times I ran chkdsk E: /F it said the files were RAW.
When I ran windows' Fix it, I was able to successfully run chkdsk again. Below is the information that was sent back:

C:\windows\system32>chkdsk E: /F
The type of the file system is NTFS.
Volume label is 1TB HD.

Stage 1: Examining basic file system structure ...


53504 file records processed.

File verification completed.


27 large file records processed.


0 bad file records processed.

Stage 2: Examining file name linkage ...


57350 index entries processed.

Index verification completed.


0 unindexed files scanned.


0 unindexed files recovered.

Stage 3: Examining security descriptors ...
Security descriptor verification completed.


1923 data files processed.
A disk read error occurredc0000185
An unspecified error occurred (6c6f6766696c652e 29c).


Can someone shed some light as to how I can recover the files in the HD?
 

Justarcy

Reputable
Nov 13, 2014
5
0
4,510
I can see the files once the laptop recognizes the HD BUT when I click on the files to view its content I get an error of not being able to access it)although I can see the folder). When I right click to see the files properties, they are all set to read only which I never set.