ASRock Z87 Extreme 4 - Debug codes - PC won't start

Toggle sidebar Toggle sidebar
B

barkerwj

Reputable
Nov 13, 2014
7
0
4,510
This is not a new build so I know all the components work well together, for some reason things have just stopped.
When I start my computer the mobo gives error codes A2 and 4F.
I run one SSD with my OS on it and 2 other hard drives for storage. I started by unplugging and replugging all drives and clearing cmos. When restarted the mobo gave the code 99 then restarted its self and ended up back at A2. I tried only plugging in the ssd, cleared cmos, same thing happens. Tried using other cables for both power and connect replugged all cables at both ends nothing happened any differently.
I then decided to use individual pieces of ram. I tried different slots with each piece and nothing changed once again.
I then took apart all components and replugged all components (ram, gfx, cpu, ect). Restarted and received the same error.
Any help would be greatly appreciated, if any additional information from me may help please ask.
 
Sort by date Sort by votes
J

junkeymonkey

Polypheme
BANNED
Nov 11, 2013
17,389
4
66,960
what does it do with no drives hooked to it and just sit in the bios ?? should just code Ab or A6 Code Ab indicates under UEFI BIOS screen, code A6 related to mainboard detecting the drive. so these no drive yet then was the drive for windows set for achi or ide?? be sure it set back to what setting you loaded windows on a ahci drive will not work on a bios setting of ide to boot windows ... see where your at with all that
 
Upvote 0 Downvote
B

barkerwj

Reputable
Nov 13, 2014
7
0
4,510


With no drives it codes 99 and stays there with no restart. I'm still unable to get to BIOS.
 
Upvote 0 Downvote
J

junkeymonkey

Polypheme
BANNED
Nov 11, 2013
17,389
4
66,960
well code 99 is pci-e device so can you go back on the on chip gpu by removing the vid card ??? cause after you cleared the bios it should display the bios just like when it did when it was new [ I got the z87 extreme 6 ]
so with the pci-e devices removed and the monitor on the onboard graphics it should at least display the bios
 
Upvote 0 Downvote
B

barkerwj

Reputable
Nov 13, 2014
7
0
4,510


Somehow without a the video card plugged in it still manages to display error code 99. onboard did not take over.
 
Upvote 0 Downvote
B

barkerwj

Reputable
Nov 13, 2014
7
0
4,510


Nope I didn't. Sorry I'm pretty new to this. How would I do that?
 
Upvote 0 Downvote
B

barkerwj

Reputable
Nov 13, 2014
7
0
4,510


I can't even start my computer to download things. I'm not sure how I would go about doing that. Last time I had issues my computer did just randomly start up and I flashed the BIOS to fix it until now (this is a few months ago). Forgot to mention that, not sure if it is relevant though.
 
Upvote 0 Downvote
B

barkerwj

Reputable
Nov 13, 2014
7
0
4,510


No I'm not on the computer to post here. Using my phone at the moment. I found a manual online and did what you said. It's still not working, I'm going to take it to a shop I think. Thanks for all your help though, computer just doesn't seem to want to respond the way it should.
 
Upvote 0 Downvote
B

barkerwj

Reputable
Nov 13, 2014
7
0
4,510

Reporting back, I stayed at the shop while they looked at it. We had already tried everything they did. I'll be sending the board back to the seller as it seems to be broken. Thanks again for all your help.
 
Upvote 0 Downvote
You must log in or register to reply here.

TRENDING THREADS

Latest posts

Moderators online

Share this page

COMPANY
RESOURCES
FOLLOW
Top Bottom