Nvidia control panel will not open

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Charlotte Aleyev

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Nov 13, 2014
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Hi all, I've been having a nice problem since I turned on my laptop this morning.
I noticed my game was running super laggy, open geforce experience.. the card is not detected.
Now, I have the GeForce GTX 760M, if it matters. So.. my first instinct was to change the preferred processor for my game to the GPU but the nvidia control panel would not open.

I looked up solutions all day and at the end of it all, absolutely nothing worked and the 'solutions' were useless. I totally reset my computer. (I had this issue before and resetting it fixed it for me.. but not this time!)

Finally the reset's done, download the driver, etc. Control panel still won't open.
What. Why? I have absolutely NO idea what to do. I can't play games with integrated graphics. It's awful.

Please help... and if you can't.. thanks for looking.

This is very frustrating.. :??:
 
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Slavegamer

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May 5, 2014
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I dont know much about laptops , but I could guess that maybe the card is not being recognized because it is either damaged from dropping the laptop , or somehow has failed. In windows 7 or 8.1 type dxdiag into search and click on that , see if the video card shows up on the video tab .
If not then It may be safe to assume its a failed card. You could try unistalling the nvidia display drivers from control panel, get rid of geforce experience also (it's known to have issues) restart , and download the latest drivers from nvidia
http://www.nvidia.com/Download/index.aspx?lang=en-us

Another thing you could try is go into bios and make sure your on board graphics is disabled , depending on what bios you have it should be under something like , on board devices / integrated graphics

If that dose not work then, This time I would down load driver cleaner pro
http://www.majorgeeks.com/mg/getmirror/driver_cleaner_professional,1.html

then uninstall the video drivers , after uninstall run driver cleaner pro and select "nvidia graphic driver"(something like that) and run
This might help as it cleans up files left behind by uninstallers , registry, catch, hidden files or folders ect..
after that try to reinstall drivers and see if that repairs the problem .



Only other option is to do a clean reformat and install of windows, also if you can look up the warranty on that laptop and see if you can get a replacement , I would call support . If nothing works then it's gota be the video card
 
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Charlotte Aleyev

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Nov 13, 2014
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I've never dropped my laptop.. but sure seems like somethings jacked up in there. I typed dxdiag and there's no video tab, do you mean Display..? I'm not sure what you mean by 'video'...
I've disabled the integrated graphics in the device manager, but I dont know how to access the BIOS and to disable the graphics there... I was in there (BIOS screen) once before somehow and I only saw about two options and neither were graphics related if I'm correctly remembering.. (Also in the device manager there is a yellow triangle with an exclamation point by my NVIDIA card if that helps anything whatsoever.. which probably doesn't but whatever, when I run my comp in safe mode there's no yellow triangle thing at all)
And what does Driver Cleaner Pro do? I downloaded it but I don't know what it does.. So if you could help me understand that? Not sure what 'cleaning' the driver would do.. but.. who knows at this point.
Sadly there's no warranty on this puppy. Someone decided it was best to not pay a little over $200 to protect a $1000 laptop....
Thanks in advance.
 
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Slavegamer

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yes display tab , sorry . It sounds like windows is not seeing the graphics card , if there is a yellow triangle by it in device manager .
if you have uninstalled drivers , restart , then reinstall drivers and it still dose not work then there are few other options , it not showing means window's can not communicate with the video card. The driver is not doing its job cause its either corrupt or there are left over files from the unistall, there are hidden folders and registry entry's that some times dont get deleted , therefore the uninstaller did not completely wipe the driver installation, this could cause conflict in some cases. Driver cleaner looks for files,folders and registry entry's that are associated with many types of hardware . So if you dl driver cleaner, open it and select , nvidia, then run. This will completely get rid of every file related to nvidia graphics . Uninstallers keep registry files that tell it file location when something is installed, thats how it gets rid of the files when you go to uninstall. driver cleaner scans for all related files , files that where maybe created by a nividia update that did not go into the original install / uninstall registry entry therefore was not on the list for deletion . Its a last resort option before doing a hard drive reformat and reinstall of windows . but if you have already done that then , It's safe to say the hardware it's self has failed , and that happens. At that point you could try find someone who repairs laptops, replacing a video card is not a difficult task

I ment to ask if you tried to re-download the driver, because in rare cases , the one you have might be corrupt on your hard drive , this would be due to a unhealthy hard drive , If hard drive has not been defraged or checked for errors in a long time this could be a cause of the problem .
 
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Charlotte Aleyev

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Nov 13, 2014
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4,510
Hi again, did a numerous bunch of things this morning. I uninstalled the driver from the control panel... used the DDU to clean up extra bits... etc. Now it appears to be working in the device manager, of course it actually isn't working..

In the dxdiag, however, in the display tab it doesn't say it's using intel OR the nvidia! It says,

Name: Microsoft Basic Display Driver
and on chip/DAC type: n/a.. drivers are basically n/a...

I do have the integrated ones disabled in the device manager, is this probably why neither are showing up in the display? Dunno... Really don't want to give up on it quite yet and try to shell out cash for someone to repair something that might not even be broken. Just not yet.

Edit: And I can actually open up the control panel now but it just comes up with this pesky message
"NVIDIA Settings are not available. You are not currently using a display attached to an NVIDIA GPU."
 
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