- Nov 11, 2013
- 72
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I've been to many corners of the internet trying to find a solution to this problem. I honestly didn't know it was a problem until today, as I have rarely used the Windows App Store.
I went there to download the Nook app onto my Lenovo ideapad, running on Windows 8.1 Pro. I've come to find out that no matter what I try to download, I get the error message "Something happened and your purchase couldn't be completed", even if it's a free app.
I made sure my laptop clock/date is accurate, changed settings in Services (Windows Update), Firewall is set correctly, etc.
What I refuse to do are things that will reset my system, alter the laptop's software or re-install Windows 8. My laptop didn't come with a disc for re-installing all the things that make my computer function. I bought it at BestBuy if you're wondering. I'm afraid my laptop won't be able to recover from a reset, unless someone has an idea that would prevent my essential programs from being deleted, especially since this is a minor issue of simply downloading an app. I don't think that warrants a complete system rest.
Any ideas would be appreciated. Thanks in advance.
I went there to download the Nook app onto my Lenovo ideapad, running on Windows 8.1 Pro. I've come to find out that no matter what I try to download, I get the error message "Something happened and your purchase couldn't be completed", even if it's a free app.
I made sure my laptop clock/date is accurate, changed settings in Services (Windows Update), Firewall is set correctly, etc.
What I refuse to do are things that will reset my system, alter the laptop's software or re-install Windows 8. My laptop didn't come with a disc for re-installing all the things that make my computer function. I bought it at BestBuy if you're wondering. I'm afraid my laptop won't be able to recover from a reset, unless someone has an idea that would prevent my essential programs from being deleted, especially since this is a minor issue of simply downloading an app. I don't think that warrants a complete system rest.
Any ideas would be appreciated. Thanks in advance.
I don't know exactly how the problem was fixed, but I was able to get the store working again. Thanks for the suggestions though, I appreciate it.
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