windows 8 dpc watchdog violation error

prakh_001 · Nov 16, 2014

Hi friends ,
I am facing some serious problems due to my laptop crashing .
it shows BSOD with DPC WATCHDOG VIOLATION error as many as 2-3 times a day sometimes even more.
This problem has increased since last few weeks. my laptop freezes and crashes randomly .
it is affecting my work.H ere is the link to latest mini dumps and system information.

http://

I am using HP PAVILION G6 2312 AX with AMD A10 processor with pre-installed windows 8 .Last December i upgraded it to windows 8.1 but started facing more problems like laptop's fan running continuously even when no application is running ,wi-fi drop ,blue tooth not working properly etc.

Due to these problems i had to downgrade to windows 8 again. I have upgraded my windows 8 to latest drivers and Microsoft updates assuming that it would solve the bsod problem but it was of no use I don't want to upgrade my system to windows 8.1 and face more problems again .

So please provide me with solution keeping above things in mind .
awaiting reply .
thanks in advance .

Hcollett · Nov 16, 2014

Download HW monitor and monitor your temps in game for starters, I see you have installed update drivers for your OS, what about your GPU? It could be your system is hitting its TJ max, this problem is especially common in notebooks. Depending on the laptops age it could be time for a repaste.

Link to HWmonitor software.

http://www.cpuid.com/softwares/hwmonitor/versions-history.html

Paul NZ · Nov 16, 2014

See if there are any updates for HP Mobile Data Protection System Accelerometer

Your video drivers are crashing

Uninstall folderlock. Looks like files belonging to this can cause the 0xd1 stop error

Uninstall Quickheal. Looks like this can also cause a 0xd1 stop error

Then use their removal tool http://www.quickheal.com/prod-rem

Uninstall CyberLink Virtual Drive

Uninstall ISOdrive the files for it are old / from 2009

prakh_001 · Nov 16, 2014

Hcollett :

thanks for your reply ,
as i dont know that much about computers please can you elaborate a little about what HW monitor does .

I rarely play games .my laptop has AMD A10 processor with DUAL graphics card as you can see from the link i provided .

I updated my graphics drivers from HP website (in case updating GPU means updating the graphics driver ).
what is TJ max?my laptop is about a year and a half old .
awaiting reply.

prakh_001 · Nov 16, 2014

Paul NZ :

thanks for your reply ,
as per you i have removed folder lock, cyberlink virtual drive ,iso drive and quickheal.

I am unable to find any program named "HP Mobile Data Protection System Accelerometer" on my system or on the HP website. Here is the link to HP from where i updated my drivers .

http://

If my video drivers are crashing then, what is the solution for that ?
I tried rolling back the display drivers but to my surprise the roll back option in device manager for display drivers is not available anymore.
what should i do now.?

Paul NZ · Nov 16, 2014

Uninstall the video drivers then redownload them from the link you posted, then reinstall them

Hcollett · Nov 16, 2014

HW monitor lets you monitor the temps of your GPU and CPU. You should definitely have this installed and be keeping an eye on them.

prakh_001 · Nov 17, 2014

Paul NZ :

I uninstalled both the display drivers and restarted the laptop they were reinstalled by windows ,so i didn't reinstalled them manually .
Should i reinstall them manually too ?

prakh_001 · Nov 17, 2014

Hcollett :

ok will do that ...thanks

prakh_001 · Nov 18, 2014

guys i did as u said and my laptop got a DPC VIOLATION ERROR again just now ..here is the link to the latest minidumps.

https://onedrive.live.com/redir?resid=EED7A7A1E067B7C4%21651

please help .what should i do now.

Paul NZ · Nov 18, 2014

Looks like your video drivers are still crashing

Did you uninstall the programs I posted before?? You didnt just delete their folders did you??

prakh_001 · Nov 19, 2014

Paul NZ :

No, i uninstalled them properly from add remove program , and uninstalled quickheal using its tool which you suggested. Uninstalled both the display drivers too from device manager and restarted the laptop so those two were reinstalled automatically.
Should i after uninstalling the display drivers instead of restarting just install them manually first? And then restart?

Paul NZ · Nov 19, 2014

prakh_001 :

K. You may have to restart before you reinstall them. Does it tell you to reboot after uninstalling the video drivers?

prakh_001 · Nov 19, 2014

Paul NZ :

yes some kind of msg pops up that no display driver found install it.
problem is when i restart it gets automatically installed ,without me doing anything ,its an advantage in windows 8.so should i reinstall driver before or after restarting my laptop.?

Paul NZ · Nov 19, 2014

Doesnt matter when you install them either before or after. Like I said if it tells you to reboot after uninstalling them you'll have to reinstall them after

prakh_001 · Nov 19, 2014

Paul NZ :

ok.. done.now lets wait and see what happens .will let you know .
thanks

prakh_001 · Nov 24, 2014

i uninstalled the video drivers and reinstalled the older version .4 days and no DPC violation yet.
i think the issue is solved .
thank you PAUL NZ.

prakh_001 · Nov 29, 2014

guys my laptop crashed again ...i know i selected the solution but today it crashed 5-6 times already....please have a look and help ...also i was using utorrent downloader ?can it cause the dpc watchdog violation..??
here is the link to the latest minidump...

https://onedrive.live.com/redir?resid=EED7A7A1E067B7C4%21653

please have a look and help.

Paul NZ · Nov 29, 2014

Well your video drivers are still crashing. I think the CPU is either overheating or faulty

Hcollett · Nov 30, 2014

Did you download HWmonitor? What are your temps?

prakh_001 · Nov 30, 2014

Paul NZ :

but it was working fine since last one week or so ...what should i do now.?what's the solution for this now?

aabharan · Dec 23, 2014

Thank you for great help, i solved my problem very easily because of your help. Thank you friends !

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